Healthcare Operations Manager / Facility Admin

Internal title is Facility Administrator (FA)

Description:

• Hybrid role as the operational and admin leader of the facility (i.e. "Facility Admin"), but also trained to expert level at all front office, clinical, and marketing & business devp positions in the facility
• Front office duties: Train to expert level at both front office positions -- PCC1 and PCC 2... patient registration, insurance verifications, call mgmt, payment processing, financial counseling. This is the initial point of contact for patients, referring physicians and visitors.
• Clinical duties: Train to expert level at all 4 Clinical positions including: CS1 - Pre- and post-procedure recovery, CS2 - Consults, CS3 - First Assistant in Procedure Suite, CS4 - Circulator in Procedure Suite.
• Marketing & Business Devp duties: Train with our local Business Devp Associate & Marketer to learn how to educate the community, visit Referring Physicians and their offices, and EARN their referrals.
• All 7 positions above, separately, would take a rank & file employee 1 month per position to train at, or a total of 7 months. For the smart leaders we are looking for for this position, it should only take 3 months.
• After the individual excels at all these positions, trains fast, proves excellence, then he will earn the Operations Manager & FA title and position.
• FA duties: Lean operations, process engineering, staff scheduling, hours mgmt, staff development, performance reviews, disciplinary action, people mgmt, team building, assurance of excellent patient care and service, continuous volume growth
• Long-term, the role will be 50% admin and operations leadership work, and 50% filling-in/floater at one of the many positions he is trained at. This serves two purposes... 1. To fill in a position where we are short on any particular day, and 2. For you to stay skilled at all front line positions, which will allow you to be a more effective, and respected, leader.
• Tremendous vertical mobility potential for star performers. 100K+ for the best of the best.

Requirements:

• For the 3 months of training, most of this would be done in El Paso and surrounding satellite clinics, but some would be done at our HQ facilities in Houston, TX. We would pay for travel & lodging.
• After training you will be at our El Paso clinic and surrounding satellite clinics.
• Must have healthcare management/admin degree, MBA, or 3+ years of relevant healthcare management experience
• Familiarity with Lean operations
• High intelligence, sharp critical thinking skills, and strong communication skills
• Fast learner -- can read, learn, and apply large amounts of information
• High EQ, excellent interpersonal and people Management skills.
• Leadership skills -- "leading from the front". Earns respect of his/her peers.
• Meticulousness, attention to detail
• Maturity, good judgment, and a proactive mind, anticipate and preempt problems (rather than simply react to them)
• Tech savviness, organization skills
• Simplifier, not complicator: https://www.linkedin.com/pulse/you-complicator-simplifier-sanjeev-kumar-sk-roy
• Equanimity, ability to stay cool and rationale and make good decisions under stress, mental toughness
• Spirit of continuous improvement -- strive to grow, improve, and learn... both professionally and personally, every single day, and to help the Company do the same
• Read and apply required principles from Company training documents and required books (e.g. Lean for Dummies)
• Drug screens and background check
• All employees are expected to perform as an integral part of the PADS team, and to provide supplemental support as requested, required, or assigned.
• 1 year minimum commitment required

About PAD Specialists:

We are a rapidly growing chain of outpatient medical offices that specialize in the diagnosis and treatment of Peripheral Arterial Disease (PAD). We have multiple facilities throughout Texas -- Houston, Sugar Land, The Woodlands, Pasadena, Beaumont, Victoria, Corpus Christi, Edinburg, Brownsville, Laredo, Austin, El Paso, and Dallas. Coming soon: Little Rock, AR. We emphasize the highest quality of patient care and customer service. We seek long-term employees to join our team, individuals with high standards for excellence, and a desire to learn and grow professionally. We offer excellent on-the-job training and pay at the highest end of the scale.

Benefits (for full-time employees) including health and life insurance, as well as 80 hours of PTO. These kick in after 60 days of employment.

We are looking for A+ level Team Members to join our team!

A+ qualities we look for in candidates include: intelligence, responsibility, punctuality, maturity, communication, tech savviness, confidence, humility, customer service-oriented attitude, efficiency, organization, amiability, attention to detail, and most importantly, results. If you feel that you are an A level candidate, please apply. We look forward to interviewing you.

To learn more about our team, please copy and paste this URL into your browser: https://bit.ly/PADSTeamVids.

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Education:

• Bachelor's (Required)

Experience:

• Business management: 2 years (Preferred)

Work Location: On the road