Associate Director - Advising

JOB GOAL:

To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions.
GENERAL JOB SUMMARY:
Assists the Director of Advising in the overall leadership and management of the Academic Advising Department. Assists in the implementation, analysis, and effectiveness of policies, procedures, and professional development for the department.
UNIVERSAL CORE COMPETENCIES:

• Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
• Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions.
• Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment.
• Perseverance- commitment to excellence even in the face of adversity or delay in achieving success.
• Lead- regardless of title, through positive influence.

DUTIES/RESPONSIBILITIES:

• Assist the Director in the overall leadership of the academic advising functions of the department
• Assist the Director in developing and implementing strategic planning, goal setting, and advising performance measures for the department
• Assist the Director in formulating and implementing departmental policies and standard operating procedures
• Oversee and supervise day-to-day departmental operations and advising
• Model core values for NACADA
• Perform other duties as assigned by the Director or other appropriate administrator
• Although a supervisory position, may still directly provide academic advising support to students
• Identify and support advisor training, professional development, and adherence to inclusive, proactive, holistic advising practices and NACADA core competencies
• Coordinate new student orientation and other advising events
• Assist with the analysis of effective case noting and student appointment data for continuous improvement within the Guided Pathways Framework

PERFORMANCE EXPECTATIONS:

• Advocate for, promote, and demonstrate an ideal and excellent student experience
• Exhibit strong leadership that adheres to the Advising Department’s established values: Best Practice, Student Service, Communication, Teamwork, Respect, and Individual Improvement
• Approach leadership with a growth mindset that values continuous improvement, quality system development, and problem-solving
• Maintain a high level of reliability, confidentiality, and professionalism in the workplace
• Elicit and elevate feedback from team leads and pathway advisors
• Establish regular interdepartmental communication and serve as the point of contact
• Possess a developmental/working knowledge of academic programs
• Collaborate with all divisions of the college to improve and maintain a quality student experience
• Demonstrate organizational, record-keeping, planning skills, and time management
• Establish and maintain good team working relationships with students, faculty, staff, administrators, and the public
• Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.
• Commit to maintaining an inclusive and professional working environment that is free from discrimination and harassment
• Serve on relevant committees

The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION:

Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing.

MINIMUM QUALIFICATIONS:

• Master’s Degree
• Education or working knowledge of student development theories and practice
• Three or more years of part-time or full-time academic advising experience
• Leadership, management, or supervisory experience in a higher education setting

PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS:

• Two or more years of community college work experience
• Possess an understanding of the Guided Pathways Framework
• Experience working on interdepartmental committees or teams
• Flexibility to work on other campuses as needed

EEO AA/STATEMENT:
Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: 319-398-5572, Email: equity@Kirkwood.edu or the director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: (312) 730-1560 Facsimile: (312) 730-1576, TDD (800) 877-8339 Email: OCR.Chicago@ed.gov.