Associate Application Analyst - Workforce Management Systems

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were over $11 billion in 2020. In 2021, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of U.S.’ Largest Public Companies. Headquartered in King of Prussia, PA, UHS has over 89,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhsinc.com

The Corporate Information Services Department is seeking a dynamic and talented Associate Application Analyst-Workforce Management Systems.

The Associate Application Analystsupports the implementation of Time and Attendance, Employee Debit, and HR/Payroll Systems.  Monitors the resolution of maintenance or enhancement issues assigned by the UHS Customer Support Center. Implements modifications to existing applications that will effectively accomplish desired objectives. Provides technical support to UHS entities as needed. Meets deadlines and ensures continued progress toward assignment completion. Shares experience with other members of team. 

Key Responsibilities include:

System Implementation:

• Regularly participates in meetings with users, vendors, and IS staff to develop/modify system specifications.
• Supports the implementations of applications and assists in the preparation of documentation.
• Performs system testing and documentation for all phases of the application development life cycle under the guidance of senior team members.
• Performs Q/A on application functionality under the guidance of senior team members.
• Researches and resolves implementation-related Customer Support Center Tickets.
• Adheres to appropriate UHS Project Management standards.
• Ensures strict adherence to work plans, reporting all serious deviations to management.
• Assists with the training of users in operating procedures for application.
• Ability to work with users on a daily basis with file building, training and system configuration.
• Is a self-starter who will look for solutions when dealing with multistate payroll laws and rules.
• Ability to assist in training, documentation, conversions and implementation of the Kronos ISeries product.

System Maintenance & Support:

• Researches and resolves Customer Support Center Tickets under the guidance of senior team members.
• Participates in major application upgrades.
• Adheres to UHS Service Level and Change Management Policies.
• Provides on-call support as scheduled.
• Establishes and maintains regular communications with user community.

Administration Oversight:

• Maintains Service Excellence principles.
• Prepares and submits status reports to supervisor as required.
• Keeps management well informed of activities, needs, problems.
• Performs other tasks as required by management.

Position Requirements:

• Associate’s degree required, Bachelor’s degree preferred.
• One or more years of progressively more responsible Information Systems experience preferred.
• Basic knowledge of system application implementation, enhancement and support methods and practices.
• Working knowledge of computer systems analysis and programming techniques and procedures, including: consulting with users to determine hardware, software or system functional specifications; design, development, documentation, analysis, creation, testing, coding, debugging, or modification of computer systems or programs based on and related to user design specifications.  
• Basic knowledge of IS standards and quality methods and metrics. 
• Basic knowledge of project management methods.
• General familiarity of user business practices, concepts and terminology sufficient to support the applications. 
• Excellent written and verbal communication skills.

Travel Requirements: 5 – 25% domestic US travel (depending on projects).

This opportunity provides the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries.  We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.