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Form of workFounded in 1978 by Lucy and Henry Billingsley, the organization expertly builds, owns and manages its properties, ensuring long-term client, resident and partner return. Specializing in master-planned developments and principles of new urbanism, each Billingsley property signifies technology, convenience and a vast array of amenities aimed to attract and retain tenants, residents, visitors and employees. These amenities include art, sculpture, parks, trails and outdoor public spaces. Delivering smart design integrated with artistic works and natural spaces, Billingsley Company's developments are life-enhancing communities in which to work, live, play, shop and dine. Combining its relationships in the local market with its expertise in development, Billingsley Company provides expanded opportunities for its business partners. From raw land to fully developed communities, Billingsley Company is engaged in each step of the process. We own, design, finance, lease and manage for the future success of our investments and the future success of our tenants. Our decisions in design, finance and construction are grounded in doing what is right for the long term.
We are looking for an Assistant Property Manager (APM) to assist in the overall management at our 730-unit property in The Colony. The position of APM is designed to train personnel for the position of Property Manager.
Job Responsibilities:
Maintain a professional, organized and efficient property accounting office which provides quality and timely customer service to residents
Meet reporting deadlines and ensuring accuracy of accounting information
Act as manager in the absence of Property Manager, if so directed, including supervision of on-site employees
Participate in leasing or reception duties
Assist with maintaining/enforcing company and community policies
Post all monies/credit cards & process guest suite payments, record NCC payments (post check & create charge batch & create JE)
Working renewals on a weekly basis to achieve at least a 50% renewal closing rate
Participate in resident retention events - resident events
Clearing and maintaining EFT information
Check bank for returned payments / Initiate wire transfers & stop payments
Monthly posting/utilities & bill back electric bills
Reconciling deposits/researching & charging return payments
Process all move-ins (demographics, charges, utility billing, etc.)
Post late fees multiple times each month
Process move-out deposit accountings & discuss move-out statements with residents/manage in-house collection program & perform write-offs
Process & code all invoices through A/P system, enter manual & resident referral payables
Enter/update lease changes, notices and renewals. Update rentable items
Field vendor calls about payments & issue keys
Assist residents with concerns, packages, questions, etc.
Charge & explain violations/charges with empathy
Reset resident portals & trouble-shoot resident portal /payment issues
Locate/clarify missing information needed to process move-ins, cancels/denials, move-outs, etc.
Balance due reminders / run delinquency reports - close month with delinquency under 1%
Hand deliver 3-day notices to vacate each month - file evictions/writs
Enter & maintain access cards in system
Job Qualifications:
High school diploma required; Some college or college degree highly preferred
Minimum of 3-years' experience in multifamily property management
Minimum of 2-years' experience as an Assistant Property Manager for 500+ units
Strong Microsoft Excel skills required
Experience with Yardi accounting software is required
Strong customer service skills; ability to promote good resident and service staff relationships
Knowledge & familiarity with A/P software preferred
Ability to work a minimum of one weekend per month
Outstanding organizational, analytical and communication skills
Ability to meet and manage deadlines in fast-paced environment with multiple interruptions
Exceptional team-building skills
Good written and verbal communication skills, detail-oriented
Benefits and Perks:
Competitive salary
Robust benefit package, including Medical, Dental, and Vision
Company-paid Life and Disability coverage
401(k) with generous company match
Commission and bonus eligible monthly
Employee lease discounts available
Monthly employee recognition awards
Career path and growth opportunities available
INTERESTED IN APPLYING? PLEASE VISIT: https://www.paycomonline.net/v4/ats/web.php/jobs?clientkey=033C0C3EF09AF627AB4C8BC1E3AEED89
