Assistant Property Manager Job Description
Reports to: Property Manager
Status: Exempt
The Assistant Property Manager supports the Property Manager with all facets of property(s) operations including leasing, office management, marketing, resident and community relations.
· Maintain a safe environment
· Cultivate resident satisfaction
· Protect the investment of the apartment property owner
· Conduct all business in accordance with company policies and procedures, state and federal laws; e.g., OSHA, ADA, Fair Housing, etc.
PRIMARY RESPONSIBILITIES
· Maintains and enhances relations with prospects, residents, staff and vendors
· Oversees Accounts Receivable ensuring rents and all other applicable fees are billed and collected
· Performs regular property inspections for cleanliness, curb appeal, and to ensure the property is free of hazards
· Assists Regional Property Manager with property-operating budget
· Oversees Accounts Receivable ensuring rents and all other applicable fees are billed and collected
· Enters/Reviews all payables
· Posts, and makes bank deposits
· Completes computerized accounting functions for accuracy and timeliness. Including SDR refunds and interest payments
· Performs regular property inspections for cleanliness, curb appeal, and to ensure property is free of hazards
· Oversees the process of "turning over a unit" to make available for next renter by conducting a pre-move-in inspection. Conducts move-out inspections and assesses charges if appropriate
· Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning renovations, contracting with landscaping and snow removal services
· Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner
· Performs general office duties: answers the telephone, writes service requests, follows-up on completed or pending service requests, files, monitors, and orders office supplies
· Performs all reasonable duties assigned by Regional Property Manager
KNOWLEDGE AND SKILL REQUIREMENTS
· Frequent need to perform duties under pressure and meet deadlines in a timely manner
· Frequent need to effectively communicate with residents (handle concerns, complaints and issues); vendors; and staff being supervised
· Must be able to work in a fast-paced, multi-faceted and customer service-oriented environment
· Must be able to work as a team, interact with others in a professional/pleasant manner and exercise problem-solving skills
· Must be able to apply principles of logical thinking or define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action
Skills (Required):
· Computer literate (Word Processing, Excel, etc.)
· Must be able to effectively communicate in English, both in writing (grammar, spelling, etc.) and speech
· AppFolio a plus
EDUCATION:
· High School Degree
· 2-year or 4-year degree preferred
PHYSICAL DEMANDS
Have constant need (66% to 100% of the time) to perform the following physical activities:
Lifting/Carrying (supplies, replacement parts, ladders, etc.):
1 – 25 lbs.
Constant need (66% to 100% of the time)
Job Type: Full-time
Pay: $55,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Overtime
- Weekends as needed
Experience:
- Property management: 2 years (Required)
Ability to Relocate:
- Glenview, IL: Relocate before starting work (Required)
Work Location: In person