Assistant Property Manager

JOB
The Housing Authority of the City of San Buenaventura
EQUAL OPPORTUNITY EMPLOYER
ASSISTANT PROPERTY MANAGER
2 Vacancies; 1 in Property Operations at our newest property
Valentine Road Apartments and 1 in the Eligibility division
Bilingual in English and Spanish required; have the ability to communicate,
read, and write effectively in both English and Spanish.
Salary Range Hourly: $21.41 - $26.74
Salary Range Bi-weekly $1,712.84 - $2,139.10
Salary Range Annually: $44,767.84 - $55,616.60
DEFINITION
Under general supervisor provided by the Property Manager, this position will assist in performing a variety of administrative and clerical tasks related to property management programs. Assists with the management of assigned properties. Assists in providing and eliciting information necessary to arrive at the appropriate determinations and accurate computations of rental payments, examining resident eligibility and assigned rents. Collect rents and issue receipts, perform a variety of tasks involved in processing applications, processing rents, re-examination inspections, and related activities. Assist with budget preparations and work within budget limitations.
Requires some knowledge of the Low-Income Housing Tax Credit Program (LIHTC) and the application of those requirements as they apply to individual circumstances of our clients.
ESSENTIAL FUNCTION STATEMENTS: The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and or skills required. Management reserves the right to add, modify, change, or rescind the work assignments of different positions. Essential duties may include but are not limited to the following:
When working in one of the Housing Authority’s Property the Assistant Property Manager functions include:
Perform a wide variety of administrative and clerical tasks including data entry and retrieval, typing, proofreading, filing, and up-dating of tenant files and records. Work with the public in person and on the telephone.
Assist with responding to tenant requests and complaints. Assist in notating any needed repairs or damages to the property and the units and determine the responsible party. Notify maintenance personnel of damages and prepare work orders for needed repairs. Assist in conducting inspections of completed repair and maintenance work, and preparation of related reports.
Assist in conducting annual and interim eligibility examinations to verify the continued eligibility of residents. Assist with the preparation and processing of required paperwork for certifications and re-certifications. Verify income, asset information, criminal background, and references. Assess eligibility, utility allowance changes, and program compliance.
Assist with the collection of rent and miscellaneous payments and provide transaction receipts. Prepare late rent notices as needed.
Prepare correspondence and various reports on programs and operations.
Assist in showing housing facilities to prospective residents. Explain housing programs and policies. Ensure the adherence to guidelines and procedures and enforce lease agreements.
Assist in conducting annual inspections of housing units, and routine move-in and move-out inspections. Instruct tenants on unit maintenance rules and techniques. Explain new or revised policies, procedures, laws or ordinances to existing tenants.
Assist in monitoring the condition of assigned facilities, including units, systems, and grounds.
Check parking lots to ensure that parked vehicles have current registration. Issue warning notices and initiate vehicle removal if necessary.
Assist in investigations of possible program abuse or fraud, and present finding to direct supervisor. Assist in the preparation for tenant evictions.
Assist in responding to general inquiries and complaints from tenants, owners, staff, and the public. Resolve issues in a timely manner, provide resource information and referrals. Screen and route calls to appropriate personnel, as necessary.
Attend and participate in professional group meetings.
Maintain contact with prospective residents, social agencies, regulatory agencies, and the general public.
Be available during Agency business hours to meet client needs, coordinate with co-workers, oversee contract workers, attend face-to-face meetings, and handle day-to-day operations necessary for the position.
Have the ability to communicate, read, and write effectively in both English and Spanish.
When working in the Housing Authority’s Eligibility section the Assistant Property Manager functions include:
Effectively interview and gather, record, and correctly evaluate data. Prepare clear, concise recommendations and reports.
Correctly interpret rules and regulations for tenants, and the general public.
Appropriately advise, motivate, and assist program participants, and develop a sense of community.
Initiate and answer correspondence independently.
Organize and prioritize work effectively, meet required deadlines, and accommodate change.
Maintain accurate and systematic records and maintain confidentiality.
Function effectively in diverse cultural settings.
Maintain a sense of surroundings to assure personal safety.
Maintain the mental capacity to make sound judgments and the physical capacity to effectively perform the duties as assigned.
Work under pressure and with minimum supervision as necessary.
Establish and maintain effective working relationships with those contacted in the course of work by providing service courteously and tactfully.
Communicate clearly and concisely, both orally and in writing.
Operate a personal computer using various Windows-based applications and related programs, including standard, as well as proprietary software. Operation of standard office equipment.
Resolve practical problems and deal with a variety of concrete variables in situations where only limited information exists.
Exercise initiative and independent judgment in the absence of supervision.
Demonstrate Exceptional customer service, good business sense.
Have the ability to communicate, read, and write effectively in both English and Spanish.
Knowledge of:
Principles of business letter writing and basic report presentations. Proper grammar, spelling, punctuation, and composition of client and agency letters.
Modern office procedures, business mathematics application, and statistical recordkeeping methods.
Application of filing, indexing, and cross-referencing methods.
Basic organization, rules, and regulations, including adhering to housing program principals, policies and procedures.
General knowledge of pertinent Federal State, and local codes, laws, and regulations.
MINIMUM REQUIREMENTS QUALIFICATIONS:
Experience/Education/Training
Any combination of experience and education that would be likely to provide the required knowledge, skills, and abilities could be qualifying, as determined by the Authority. A typical way to obtain the knowledge, skills, and abilities is:
High School Diploma or equivalent and;
College course work or a college degree is preferred; and,
Must have at least 2 years of clerical/administrative experience.
Must have at least 2 years property management experience in the affordable housing Program, especially with tax-credit properties.
Bilingual skills in English and Spanish required. Have the ability to communicate, read, and write effectively in both English and Spanish.
License(s) / Certification(s)
Possession of a LIHTC Certification and/or Public Housing Certificate is desirable.
LIHTC Certification must be obtained within 1 year from date of hire.
Low-income tax credit program (LIHTC) requirements Preferred.
Other Desirable Qualifications
Must have access to an automobile or other means of transportation, when and if required to travel on Housing Authority business.
Must possess current automobile insurance in accordance with California law and, a valid California driver’s license, including a driving record acceptable to the Housing Authority Insurance Company.
Must be insurable by the Housing Authority’s insurance carriers.
Provide proof of US citizenship or, if an alien, either lawful admission for permanent residence or authorization for appropriate work by the Immigration and Naturalization Service.
PHYSICAL DEMANDS ON THE POSITION: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Essential and marginal functions (may) require maintaining the physical condition necessary for sitting and standing for prolonged periods of time in indoor office environment. Must have vision to read printed material and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. Must stoop, kneel, reach, stretch, bend, pull drawers open and closed to retrieve and file information. Employee must possess the ability to lift, carry, push, and pull materials and objects up to 25 – 50 lbs. with the use of proper equipment. Have excellent hand strength and the manual dexterity to operate keyboard equipment.
MUST SUBMIT A COMPLETED APPLICATION, AND IF OFFERED THE POSITON, YOU MUST SUBMIT A DISCLOSURE FORM, AND DRIVER RECORD FORM TO BE CONSIDERED FOR POSITION
FILING DEADLINE – 4 pm on April 11, 2024