Responsibilities
- Manage regular move-in and move-out flow including checking units, collecting tenants information, explain move-in instructions, send the notice and deal with deposits based on inspection.
- Operate Appfolio system to manage the customer data, maintenance requests, contracts and other related issues in the renting process before and after the tenants move in.
- Assign work orders and assist maintenance technicians with inspecting properties, supervising repairs, maintaining property units, common areas and amenities to fulfill tenants requests.
- Communicate with the Property Manger and advance the completion of maintenance/repair progress with the vendors.
- Visit different properties occasionally to ensure all sites and communities are maintained properly and foresee the potential problems.
- Establish fluent communication and good relationships with tenants by investigating and resolving their complaints.
- Write, edit emails and make phones to vendors, owners and other organizations for discussing and scheduling minor construction issues and others.
Qualifications
- Up to one year of work experience related to Property Management.
- Excellent organizational and problem-solving skills with strong attention to detail
- Capable of operating Appfolio and different management or accounting software
- Capable of effectively handling multiple projects simultaneously
- Capable of visiting to different sites to perform inspections and regular communications with tenants.
- Excellent verbal and written communication skills, including report writing skills
- Excellent time management skills and the ability to prioritize work
What We Provide:
- Excellent Working Environment: Energetic, Ambitious, Passionate
- Great Team Experience
- Regular Team Building Activities
- Free Community Event Entrance
- Leadership Cultivation & Individual Development
- Networking & Resources from External Partners
- Opportunities of Rotation Among Departments & Locations
Diversity & Inclusion at Tripalink
Note on Pay Transparency:
Additionally, Tripalink leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Tripalink reserves the right to modify this information at any time, subject to applicable law.