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Form of workJob Description
Come and join the best boating club in the business – Your Boat Club!
Your Boat Club is hiring an Assistant Location Manager to oversee our rental and dock facilities and operations at our Big Sandy location at Big Sandy Lodge & Resort. This is our off-season, so the position would start in late April or early May!
The assistant manager will assist in day-to-day operations regarding members, rentals, docks, and transient slips, as well as staffing, training, and scheduling of dockhands. The ideal candidate will provide excellent customer service to enable our customers to enjoy the best boating experience in the area.
Duties and Responsibilities:
Assisting in leading a team of employees in providing excellent customer service.
Adhering to and enforcing safety regulations, rules, and boating/water regulations.
Keeping boats clean and maintained according to company standards.
Assisting members and renters throughout the boating experience, including helping in/out of the boat and loading and unloading the vessel.
Rental and Member check-in/out processing, including gassing and checking for damages.
Assist with scheduling the dock staff for your location.
Required Skills and Abilities:
1-3 years of boating and/or marina management.
1-3 years of staff management, including hiring and training.
Knowledge of the area/body of water is a plus, though not required.
Excellent customer service skills.
Ability to work in a fast-paced environment and manage downtime duties.
Compensation:
This position starts at $20.00 an hour and will vary based on experience.
About Your Boat Club:
Our mission at Your Boat Club is to provide the absolute best, most fun and memorable experiences of boating. We aim to make a positive impact on our members’ attitudes while offering them all the great elements that are inclusive of the boating life! We strive to provide a safe and fun boating environment while taking away the hassles of boat ownership.
YBC was started by owners Luke Kujawa and Michael Jellish in December of 2009. The first location opened that following spring in the Southwest Metro on Prior Lake with just five boats. We sold out immediately and purchased four more slips from the marina for a total of nine boats. The concept was so popular that we expanded to Lake Minnetonka later that season by adding five more boats to our fleet. We more than doubled our sales projection of 50 members for the first season. In 2011 we expanded by adding three more locations: White Bear Lake, the St. Croix River and Gull Lake, while continuing to build upon the successes at Prior Lake and Lake Minnetonka. We quintupled our memberships in just our second year of business and have continued our rapid growth ever since.
Fast forward to today. YBC now has over 30 locations in MN, WI, IL and FL and is still growing. In addition to memberships, we also provide daily rentals and full marina services at many locations, adapting to our member, renter, and slip tenant needs. We even offer bike rentals, UTV/side x side and snowmobile rentals at some locations. Along with our unprecedented format of a boat club, we pride ourselves on making sure we do not oversell the club, to always provide great boat availability. The company philosophy is to keep existing members happy rather than find new ones every year. Our goal is to continue to “wow” our members with top notch service, fantastic boats and great availability while keeping boating fun and hassle-free. We employ seasonal help annually at various locations to help work with our boats, assist our members and renters, and provide help to slip tenants. We hire applicants who we believe will be “A” type employees: always friendly, professional, adaptable, who possess great customer service skills.
Special Instructions to Applicants:
Please note that if we decide to extend an offer to you, Your Boat Club will conduct a thorough background check on applicants.
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