Assistant General Manager (The Gorge Amphitheatre)

LEGENDS

Founded in 2008, Legends’ operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.

THE ROLE

The Assistant General Manager (‘AGM’) is responsible for effectively and profitably managing and directing all day-to-day aspects of the venue’s operations including. Utilizing initiative and independent judgment closely with the General Manager in planning, directing and managing the day-to-day operations of the venue, the AGM has responsibility for all aspects of hospitality and managing the operation, including guest experience, event innovation, sales and revenue generation and delivering a return on investment to key stakeholders. Ensures implementation of the level of hospitality associated with Legends, with the objective of exceeding guest expectations and increased profits. Holds property leadership team accountable for strategy execution and guides their individual professional development. The AGM reports to the General Manager.

ESSENTIAL FUNCTIONS

• Upholding Legends’ standards for quality and performance in all phases of the food and beverage operations
• Constantly innovating the guest experience – food, service, communications, etc. Balancing creativity with practical implementation.
• Overseeing operational management team, including developing talent, promoting from within, coaching, and performance management
• Assist in developing yearly operational budgets that result in a fiscally sound operation – including product levels and pricing.
• Overseeing monthly inventory for all departments
• Verifying, preparing and submitting reports/monthly projections as required
• Working closely with various sub-contractors and vendors to ensure all standards are met, terms of contract are followed and pricing is negotiated
• Ensuring unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines.
• Performing additional related duties, tasks and responsibilities as required

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• The ideal candidate will have a bachelor’s degree with a minimum of 3-5 years management experience in the contract foodservice industry, preferably in a sports and entertainment venue
• Ideal candidates must have experience in high volume, foodservice accounts, preferably in concessions, premium services and beverage programs for a sports and/or entertainment venue
• Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment
• Experience working in both union and non-union environment is preferred
• Previous P&L accountability and/or contract-managed service experience preferred
• Proficiency in Microsoft Word, Excel, and PowerPoint and POS Systems is required
• Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills
• Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays
• Bilingual in Spanish a plus

COMPENSATION

$85,000 - $95,000

Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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Education

• Bachelors or better in Other

Skills

• Microsoft Office(Excel, PPT, Word, Outlook)