Address
Form of workThe Mirage Las Vegas is the first mega resort to ever grace the Strip. A Four Diamond award-winning hotel with 3,044 rooms impeccably outfitted to provide the complete luxury experience. The world-famous Mirage volcano sets the tone for guests to explore the wonders within. The Mirage features a worldly selection of fine and casual dining venues. From American dishes at California Pizza Kitchen, contemporary Asian dining at OTORO, to Italian wines and cuisine at Costa and world-class wagyu steaks at Heritage Steak. A premier entertainment destination, The Mirage plays host to the award-winning The Beatles™ LOVE™ by Cirque du Soleil®, a breathtaking tribute to one of the most influential bands in history. The Mirage also plays host to LIMITLESS, its newest magic show starring Shin Lim, the only person ever to win ‘America’s Got Talent’ TWICE. Steps away from the casino is 170,000 square feet of flexible meeting rooms, boardrooms and convention space that can be customized to meet every want and need. The casino boasts 800 slot machines, 80 table games and a VIP room. Treat yourself to a hot stone massage, manicure/pedicure, body or hair treatment at the onsite spa and salon. For more information, visit us online at www.mirage.com or follow us: Facebook: The Mirage Hotel and Casino, Twitter: @TheMirageLV, Instagram: @themiragelv.
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
- Make daily floor plans per shift to ensure proper rotation and coverage of stations.
- Supervise floor service in dining rooms during hours of operation.
- Perform employee evaluations and manage issues related to attendance records.
- Maintain communication with the Chef on all food service and menu issues.
- Communicate with management, chefs, and culinary staff to fulfill and address issues or needs requested by guests and employees.
- Order supplies through the IP System and Purchasing; prepare purchase requisitions for any outlets from the warehouse or support departments.
- Keep inventory form and stocking area updated.
- Inspect food coming from support departments to assure freshness and quality.
- Maintain direct communication with guests for special requests and large party reservations.
- Maintains strict confidentiality in all department and company matters.
- Perform other job-related duties as requested.
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
- Bachelor’s degree in a related field, or equivalent experience
- Must have minimum of three (3) years of managerial or supervisory experience in a similar role.
PREFERRED EXPERIENCE:
- Previous experience working in a similar resort setting.
- Previous experience managing employees under a collective bargaining agreement.
- Previous experience working in a highvolume restaurant or previous experience in a luxury or finedining restaurant.
CERTIFICATIONS, LICENSES, REGISTRATIONS:
- Must be 21 years of age.
- Valid Alcohol Awareness Card
- Valid Health Card
- Non-Gaming Card
- Proof of eligibility to work in the United States
KNOWLEDGE, SKILLS, AND ABILITIES:
- Excellent knowledge of venue’s food & beverage products, menu items and equipment.
- Knowledge of mathematical skills including addition, subtraction, multiplication, and division.
- Ability to work under pressure.
- Ability to multi-task and work well in a fast-paced, team-orientated environment.
- Execute guidelines for proper staffing to maximize efficiency and minimize labor costs.
- Excellent interpersonal skills to deal effectively with guests, management, team, and vendors.
- Able to lead and mentor a team.
- Excellent organizational skills.
