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SalaryAssistant Billing Analyst
Are you passionate about solving real business problems and helping people thrive in the #PeopleFirst Economy? Are you a life-long learner? Then Proliant might be the place for you!
Proliant is seeking an Assistant Billing Analyst to join our team.
We want individuals who…
- Truly care and are passionate about the work they do
- Want to see and feel success in themselves, their teams, and the employees they serve
- Aren’t afraid to solve real business problems for customers
- Want to be continually developed
- Who are proud to talk about the #Community they are a part of
- Who are #ProliantProud
But first, more about us!
Proliant powers the #PeopleFirst Economy. We deliver fully integrated, cloud-based People Tools that simplify payroll and all HR processes while improving accuracy and ensuring full industry compliance for over 4,000 customers in multiple industries in all 50 states.
We believe that with the right HR technology in place, businesses can thrive in this ever-changing world. However, technology is not the answer alone. We arm you with an award-winning professional services team to solve your HR related business problems. We offer the highest quality personalized customer service possible.
We are in search of inspired people looking to do inspiring work. We are looking for individuals have a desire to work in one of the most dynamic sectors of technology - HR Tech.
Job Description:
The Assistant Billing Analyst is responsible for assisting the Company’s billing operations and acts as a point of contact for internal billing concerns. The Assistant Billing Analyst assists by implementing and following administrative services and procedures, and communicates on a daily basis via phone and email to assist with questions, concerns, and accuracy.
Job Responsibilities:
- Ensures the daily support of internal and external clients, answering questions regarding billing, invoices, accuracy, etc.
- Researches various payroll issues for clients and internal teammates.
- Professionally services internal and external clients and collaborates with other representatives.
- Excels in customer service to ensure all clients are highly satisfied.
- Coordinates with other departments to ensure the accuracy of billing information.
- Monitors and responds to incoming requests for the Billing Team and provides supports as needed.
- Routinely reconciles client account billings and account discrepancies.
- Creates and maintains reports as required by Management.
- Monitors and evaluates current clients and their contracts and service agreements.
- Prepares and sends invoices.
- Audits invoices and payments for accuracy; implements and enforces practices to ensure accuracy and timeliness.
- Other job duties as assigned.
Job Requirements:
- College degree required, preferably in Finance, Accounting, Business Administration, or similar field.
- Strong attention to detail.
- High understanding of and ability to develop proficiency in Company software and all other applicable software programs.
- Intermediate Excel skills.
- Highly motivated, proactive, detail oriented, and accountable.
- Excellent communication skills, responding to high volume of inquiries, and comfortable communicating in serious scenarios.
- Strong multi-tasking skills and ability to manage and complete multiple projects and activities with strict time sensitive deadlines.
Compensation: $18-$20/hour
This is an amazing opportunity! We are scaling rapidly and we believe in promotion from within. Our team is world class and the awards and rankings year over year prove it. Just check out our Glassdoor reviews! We offer a great work environment with excellent benefits. Apply today if you would like to find out more!
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