Virtual - Billing Analyst

Responsibilities/Core Functions:

• Manage assigned portfolio of customer accounts as it relates to billing activities
• Review billing specifications upon receipt of contracts. Create and maintain billing requirements documentation.
• Communicate with Operations management throughout the process to ensure timely receipt of data and submission of invoices. Create and maintain billing schedules.
• Review billing data to ensure completeness and accuracy. Submit proforma invoices for manager approval.
• Record invoices in accounting system, maintain back up documentation and distribute invoices.
• Facilitate conference calls or meetings with internal and external parties
• Handle special billing or report requests. Work with IT as needed for billing report requests.
• Research and respond to billing inquiries within established turnaround times. Reconcile account discrepancies. Escalate issues as needed.
• Build effective relationships with internal and external partners
• Review AR aging reports to monitor account details for necessary collection activities. Follow up with internal and external parties for collection of open balances.

Qualifications:

• 3-5 years Billing/Accounts Receivable experience
• Bachelors degree in Accounting, Finance or Business Administration preferred
• High level of initiative and leadership skills
• Ability to handle complex, difficult or escalated issues
• Excellent organizational aptitude and high attention to detail
• Demonstrates responsiveness and a sense of urgency when dealing with internal and external clients
• Team player with effective verbal and written communication skills
• Strong analytical and problem-solving skills
• Ability to multi task and prioritize workload
• Microsoft Office with intermediate Excel knowledge
• Oracle experience a plus