Asc Surgery Scheduler / Administrative Assistant (Full-Time) - Houston, Tx

Seeking a full-time Surgery Schedulerfor our multi-specialty Ambulatory Surgery Center (ASC) located in Houston, Texas. This position requires excellent customer service and patient liaison skills to respond to scheduling changes/cancellations in a timely and accurate manner.

Duties & Responsibilities:

• Serves as a primary liaison between the Surgery Center, physicians, and other facilities.
• Answer and route calls, relaying all pertinent information to appropriate staff members.
• Provide requested and/or required information to patients, physicians, staff, and outside facilities, in a professional and timely manner.
• Verify the patient's insurance and obtain prior authorization to schedule surgical procedures, ensuring it meets physician and facility requirements.
• Enter all required information into appropriate databases; coordinate and schedule surgeries, following appointment procedures set by management.
• Provide accurate information to patients in preparation for surgery: patient intake forms, time of scheduled arrival and other required information; notify appropriate staff of the patient’s arrival on the day of surgery.
• Maintain credentialing files by processing applications for initial and/or reappointments, ensuring proper review and validity of all required documents.
• Assist in compiling, auditing, and scanning medical charts, according to established policies and procedures set by the facility.
• Follow proper opening and closing procedures, including tidiness of public areas and cash handling procedures and all policies set by management.
• Demonstrate respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment at all times.
• Promote effective working relations to facilitate the department’s ability to meet its goals and objectives.
• Attend all required safety training programs, ensuring competency for general safety, department/ service safety, specific job related hazards pertaining to role.
• Reports safety concerns promptly to appropriate personnel.
• Other job related duties, as assigned or requested.

Experience & Education:

• Minimum 2 years of experience working in a medical office required; experience in surgery scheduling, highly preferred.
• High school graduate or equivalent, required.
• Bilingual in English and Spanish, preferred.

Qualifications:

• Professional appearance, with a pleasant and articulate phone voice, required.
• Ability to multitask and handle many incoming calls or patients at once, required.
• High attention to detail, with efficient and accurate data-entry skills, required.
• Computer literacy and multi-line phone, required.
• Basic knowledge of math, alphabetical and numerical filing, required.

Please submit a fully updated resume, cover letter, and take a brief 5-minute evaluation survey to be considered for this position. *Access the evaluation survey by copying and pasting this link: "https://www.cultureindex.com/c/xeYBDMrPyd/" into your Internet browser. All blank fields must be submitted with your information (first name, last name, birthdate, and email).

No phone calls or third-party recruiters at this time, please.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Employee discount
• Free parking
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Healthcare setting:

• Ambulatory surgery center

Medical specialties:

• Medical-Surgical
• Orthopedics
• Otolaryngology
• Pain Medicine
• Perioperative Care
• Plastic Surgery
• Sports Medicine
• Surgery

Schedule:

• Day shift
• Monday to Friday
• No weekends

Application Question(s):

• Are you willing to undergo a background check, in accordance with local laws and regulations?

Education:

• High school or equivalent (Required)

Experience:

• Medical receptionist: 2 years (Required)
• Surgery Scheduling: 1 year (Required)
• Surgery Center or Hospital Coordinating: 1 year (Preferred)
• Medical credentialing: 1 year (Preferred)

Language:

• Spanish (Preferred)

Ability to Commute:

• Houston, TX 77024 (Required)

Work Location: In person