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SalarySeeking a full-time Front Desk Receptionist / Surgery Schedulerwho has a friendly personality, professional appearance, and strong communication skills for office located in Houston, TX. The ideal candidate will have experience working in a medical office and possess comprehensive knowledge in surgery scheduling. Experience in medical aesthetic procedures and skincare products a plus!
Duties & Responsibilities:
- Greet patients and visitors promptly and professionally.
- Answer phone calls and respond to email inquiries, providing information on surgical and non-surgical procedures of interest, or other needed information.
- Schedule appointments and update patient records for existing patients.
- Call patients to confirm, follow-up, or reschedule appointments as necessary.
- Verify insurance information and obtain referrals, as needed.
- Scan, fax, and/or copy medical records into EMR system or to designated location.
- Document accurate patient information, including patient demographics, medical history, and important verbal or non-verbal communication regarding medical care.
- Maintain patient flow by utilizing EMR and alerting clinical staff upon arrival of patients.
- Update appropriate system applications/patient logs for provided services, purchased products, and scheduled surgeries.
- Review patient balances and process payment transactions.
- Assist in scheduling meetings, updating calendars, and other administrative support.
- Hold a high level of professionalism at all times while interacting with patients, families of patients, visitors, and staff members.
- Maintain a positive attitude, well-groomed appearance, and professional attire at all times.
- Practice patient confidentiality in accordance with HIPAA guidelines and company policies.
- Perform other job related duties as assigned or requested.
Job Qualifications:
- Experience: Minimum 2 years of experience working in a medical office environment as a Front Desk receptionist or related role required; Cosmetic/Reconstructive Surgery or Dermatology experience strongly preferred.
- Education: High School diploma required; Associate’s degree or higher strongly preferred.
- Communication: Impeccable verbal and written communication skills.
Skills:
- Excellent customer service and patient liaison skills.
- Experience working with Electronic Medical Records and other computer applications.
- High level of organization and attention to detail.
- Ability to work as a team player as well as independently with minimal supervision.
- Must be able to multitask and work in a fast paced environment.
- Bi-lingual in Spanish, strongly preferred.
TO EXPEDITE YOUR APPLICATION: Submit a current headshot photo, updated resume and cover letter to: contact @memorialplasticsurgery.com, and take a brief 5-minute evaluation survey by copying and pasting this link: https://take.surveys.ci/s/T2Ljk0343r/44281into your Internet browser.
All blank fields must be submitted with your information (first name, last name, birth date, and email).
*Applications submitted without meeting all the requirements will not be reviewed.
No phone calls or third-party recruiting agencies, please.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Employee discount
- Free parking
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Healthcare setting:
- Ambulatory surgery center
- Clinic
- Medical office
- Med spa
- Outpatient
- Private practice
Medical specialties:
- Plastic Surgery
Schedule:
- Monday to Friday
Application Question(s):
- Are you willing to undergo a background check, in accordance with local laws and regulations?
Education:
- High school or equivalent (Required)
Experience:
- Medical receptionist: 2 years (Required)
- Med spa: 1 year (Preferred)
- Surgery Scheduling: 1 year (Required)
Language:
- Spanish (Preferred)
Ability to Commute:
- Houston, TX (Required)
Work Location: In person
