Position Title: Area Manager

Reports To: Regional Manager

Who is MINISO? It is a retailer chain offering a variety of design-led lifestyle products. It operates a store chain that specializes in household and consumer goods including cosmetics, stationery, toys, and kitchenware. With most of our designed goods being kept on a price of $10 N' under, this is a MINISO's promise to stay highly accessible and affordable for all our customers. MINISO is based on three core principles. Affordable high-quality guides our decisions from design to materials. Joy: the response our customers experience while in our stores. Lighthearted: the relaxed and happy feeling when encountering the large variety of goods available.

Why should you join MINISO USA now? MINISO is the largest global discount variety retail store chain and the fastest growing brand in North America with high quality Asian brands at $10 and under. The inception of MINISO began is Mainland China in 2011 from a Japanese designer from a similar brand that partnered with a Chinese entrepreneur to open the stores in every major mall in North America.

MINISO has over 5000 stores across 79 countries. With over 53 stores across the USA, Canada, and projecting to open to 5000 plus stores in the next few years in North America.

At MINISO USA, the company is experiencing hyper growth with massive hiring needs.

If you love creating a culture by embracing diversity, customer centric, execution, innovation, integrity, performance, respect, agility, and collaboration to the workplace? Then, you would fit right in at the inception of MINISO-USA. Come join us, let’s create a new beginning.

The Area Manager will support the Regional Operations Manager in ensuring that the stores within their region operate smoothly by actively providing the industry’s best employee practices, improving customer shopping experiences, cultivating a team-driven environment and achieve financial successes, are a few key ingredients to making this role pertinent to MINISO-USA. The Area Manager’s major emphasis is to recruit, hire, train, and develop a diverse and high-performance team of Store Managers (SMs) who will deliver on our company’s goals and reflect our values. The Area Manager will directly manage multiple Store Managers and up to 15 retail stores within the area. The ideal candidate for this position would reside in the Washington DC area.

#lifeisforfun

Responsibilities:

• Evaluating existing operations and developing appropriate strategies.
• Training store managers in effective sales and supervisory techniques. Creating and communicating sales targets at regular intervals.
• Monitoring sales across stores to check that quotas are met.
• Detecting, investigating, and remedying discrepancies in sales across stores, if required.
• Setting and implementing performance standards across all stores.
• Ensuring that employees observe company protocols.
• Collaborating with other Area Managers to ensure that operations are consistent across the board.
• Traveling to stores to conduct your duties on-site, as needed.
• Informing your manager of progress and pitfalls on a regular basis. Drive operating stores success through achieving KPI metrics to maintain company standards and financial results, and articulate KPI metrics to direct supervisor
• Ensure retail stores within the district are clean, well maintained, and that managers create a service culture that reflects the corporate image, values, and strategy of MINISO
• Set and monitor operational goals and priorities for all Store Managers, and work with Store Managers to resolve escalated concerns and ensure company policies and procedures are enforced
• Partner with human resources to develop the area team by recruiting, interviewing, and hiring, with emphasis on management positions.
• Recommend additional product, special pricing, promotions, and facility remodels
• Create Individual Development Plans (IDP) and operational business plans with Store Managers, and work with them to ensure that they proactively execute plans by using performance checkpoints
• Provide consistent accountability for Store Managers through training, coaching, conducting planning sessions and performance reviews. Recognize good performance and when discipline is required.
• Other tasks as assigned by management

Qualifications:

• Retail Industry knowledge, skills, and abilities
• High School Diploma or GED required; Bachelor’s Degree preferred
• 3-4 years of progressive management experience overseeing 10 stores, preferably in the retail industry
• Comparable multi-unit management experience highly preferred
• Prior experience in the retail industry required
• Operations/District management experience preferred
• Consultative sales experience preferred
• Bilingual in Mandarin Chinese is highly preferred

Physical Qualifications

• Ability to move about in retail store floors and rooms, review, revise, and create retail paperwork, and communicate with employees and customers
• Must be able to travel to different store locations in the area and as needed across the U.S. up to 100% of the time
• Ability to access and operate the company computer system to prepare documents, enter data, and read reports
• Willingness to work irregular schedules and extended hours (including holidays, weekends, and peak seasons) as needed.
• Willingness to transport merchandise and supplies to area stores if needed.
• This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Experience:

• Retail management: 2 year (Preferred)

Job Type: Full-time

Pay: $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Willingness to travel:

• 100% (Preferred)

Work Location: In person