Accounting
WHAT WE ARE LOOKING FOR
The ideal candidate for this position is familiar with Navien or the tankless industry. This person must have an administrative background with experience in Accounting and Accounts Receivable and be familiar with SAP. They must also be able to work well in a team environment. Essential attributes include excellent communication and interpersonal skills including professionalism and an ability to multitask and remain focused in high-pressure situations. This person dives into the details and research data to keep the big picture in mind to meet service-level agreements. In addition, the AR Accountant must be highly self-motivated, have a positive attitude, be resourceful, and be enthusiastic.
Responsibilities:
Remittance Processing
- Post all payments of Trade and Non-Trade A/R (or TAR and NTAR) US and Canadian customers, including checks, electronic, and credit card payments on SAP on time.
- Compile proper documentation for all entries and create a deposit packet of the entire deposit.
- If a debit memo is deducted from a payment, obtain debit memo copies from customers, flag, and communicate with the Account Management Team regarding any invoicing or credit memo errors identified when applying remittances.
- Record and monitor Sales Discount claims for customer payment history records.
- Contact customers immediately to resolve any remittance and sales discount claim discrepancies.
- Monitor assigned customer account details for non-payments, delayed payments, and other irregularities.
- Verifies validity of account discrepancies by obtaining and investigating information from sales/Marketing, Account Management departments, and customers.
- Provide support to senior staff in contacting assigned customers on the status of payments for past due accounts and identify any reasons for non-payment to develop plans with senior staff and the customer’s accounting team for a resolution.
- Work on audit-related duties to period-end Accounts Receivables data, including, but not limited to, providing checks and electronic payment copies, sending verification letters to customers per auditor requirements, bank deposit trace, etc.
- Create a filing system of deposit packets per month so copies or information needed can be easily located (for audits, debit resolution, etc.).
- Assist customers with Accounts Receivable-related questions and requests via phone or email.
- Enter all collection-based commission entries from TAR deposits for US and Canadian customers look up customer shipping information for all paid invoices and claimed credits and debits, separated by types of products for Canadian customers.
- Assists in all other duties as assigned by upper management and senior staff.
- 3+ Years of proven working experience in accounts receivable
- Strong initiative and ability to manage multiple projects as well as solid follow-through skills
- Ability to complete tasks timely and accurately critical
- Good organizational skills
- Attention to detail – thoroughness
- Exercise confidentiality
- Bachelor’s Degree in Accounting or a related field is a plus.
- SAP Experience is a plus
- PPO Medical, Dental, Ortho, Vision, Rx, LTD, and Life Insurance
- Employee-only premium covered at 100%, and dependent premium covered at 50%
- Optional Voluntary Benefits: STD, Hospital, Critical Illness, Accident, Discounted Pet Insurance
- Pre-Tax Flex Spending Accounts: Health and Dependent Care
- 10.5 Paid Holidays per calendar year
- Community Involvement Volunteer Day
- 401K Plan, 100% match on employee’s contribution, up to a maximum of 5%
- Employee discounts on Navien products
- LifeStyle Spending Account: You choose-- gas, pet care, elder care, gym membership
- LinkedIn Learning License
- Work from Home Benefit (50 days per calendar year)