Aps Intake Worker (Daas) - Telework Eligible

If you feel strongly about advocacy for vulnerable adults, this job is for you!!! The Division of Aging and Adult Services (DAAS), within the Department of Human Services, is looking for a Caseworker to be the first line of contact with the public through the phone system. This position is dedicated to assessing referrals relating to abuse, neglect, and exploitation of vulnerable adults, along with making referrals to partnering agencies when appropriate. You may have to engage in conversations with upset, frustrated, or angry individuals.
This position will be filled as a Caseworker I or Caseworker II depending upon the qualifications of the applicant.
Caseworker I: A Bachelor's Degree in Psychology, Sociology, Social Work, Family & Human Development, Criminal Justice, Gerontology or a closely related field is preferred. You will also qualify if you have at least 4 years of paid employment or volunteering working with older adults and/or people with disabilities (vulnerable adults). This employee will operate under close and regularly provided professional supervision.
Salary is $17.78 per hour.
Caseworker II requires a Social Service Worker license or a closely related license in the State of Utah. This employee will be fully trained and exercise independent judgment and discretion and assess human service needs for elder adults and/or people with disabilities. Salary is $19.79 per hour.
Principal Duties
The emplopyee will need to be able to:

• deal with people in a manner which shows sensitivity, tact, and professionalism
• operate a multi-line telephone system
• use common computer programs and be proficient in spelling, grammar, and typing
• read and assess different forms of electronic information to make sound decisions regarding abuse, neglect, and exploitation

Supplemental Information

• May be required to travel to different locations within Salt Lake County.
• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
• Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.