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SalaryIf you feel strongly about advocacy for vulnerable adults, this job is for you! The Intake Office of the Division of Aging and Adult Services (DAAS) is looking to fill a Lead Worker vacancy in their Salt Lake City office. DAAS Intake is an important function of DAAS by being the first point of contact for callers with information about vulnerable adults. This position is dedicated to assessing referrals relating to abuse, neglect, and exploitation of vulnerable adults, along with making referrals to partnering agencies when appropriate. You may have to engage in conversations with upset, frustrated, or angry individuals. You will also be assisting the Supervisor with mentoring caseworkers on the Intake team and assisting the Supervisor with other tasks as needed.
This recruitment is open only to current employees of the Utah Department of Health and Human Services (DHHS). Only current employees of DHHS will be considered for interviews.
This position is Telework Eligible. The State of Utah requires all employees to physically work inside the State of Utah Boundaries.
Preference may be given to applicants having an active Social Service Worker or a higher, related license (Certified Social Worker, LCSW, etc.) with the State of Utah.
- serve as a Lead Worker
- train new caseworkers
- monitor worker performance
- conduct quality assurance reviews
- take calls and assess the vulnerability of alleged victims
- investigate and assess allegations of abuse, neglect and exploitation on vulnerable adults
- compile and assess data to complete reports
The ideal candidate for this position is someone who:
- is able to remain calm and to calm others
- enjoys customer service
- is passionate about helping vulnerable adults
Supplemental Information
- Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
- Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
