Address
Form of work
SalaryIntake Worker
Intake Worker
- Agency: DEPT. OF HOMELESS SERVICES
- Job type: Full-time
Location
BRONX
- Title Classification: No exam required
Department
Family Services
Job Description
The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency’s Single Adult, Adult Families and Families with Children’s intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City’s most vulnerable population can access shelter, per eligibility criteria, 24 hours a day, 7 days a week, 365 days a year. This division will consolidate all of DHS’ intake and assessment positions, which includes all the Preventive Assistance for Temporary Housing (PATH), and the Intake, Assessment & Capacity Management services.
The Department of Homeless Services (DHS) is recruiting for one (1) Community Coordinator to function as Intake Worker who will;
- Coordinate the process of pre-screening new intakes, review and analyze case files, and assign cases to family workers. Consult with key personnel, to facilitate delivery of services. Identify clients who may have acute needs and refer for clinical intervention as appropriate
- Cultivate relationships across diverse communities to provide new opportunities for clients and community based homeless population around housing, education, employment, financial capability, health/mental health, and permanence that are responsive to their cultures and identities. Provide continual education about these opportunities to staff and support community partners as they provide these opportunities to the homeless population.
- Participate in regular community meetings to foster relationship building, collaboration, and promote equitable services for homeless population. This includes strengthening relationships with partners, identifying and addressing improvements to working together to authentically support homeless population including implementation of equitable and best practices and continued communication strategies.
- Review Social Worker summary daily to identify families presenting at Family Intake with potentially resolvable leased housing issues; canvas community and engage with community based homeless population to provide DHS shelter referrals. and other useful resources.
- Conduct telephone outreach to those families residing within the community, and those conditionally placed in shelter; provide follow-up to ensure services are in place for those families and will coordinate services accordingly.
- Apprise all necessary parties in a timely manner of progress made to resolve housing issues, such that families can retain or return to stable housing in the community as quickly as possible; and
- Under the direction of the Supervisor and/or Manager on duty, the Intake Coordinator, coordinate the process of pre-screening new intakes, review and analyze case files, and assign cases to PATH unit workers. Consult with key personnel, to facilitate delivery of services. Identify clients who may have acute needs and refer for clinical intervention as appropriate; assist the PATH Director/Manager with special projects, as needed.
Minimum Qualifications
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Preferred Skills
- Able to work independently in a fast-paced social services environment. - Excellent communication and organizational skills. - Proficient in Microsoft Office Suite. - New York State Driver’s License - Bilingual skills a plus.
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Minimum Qualifications
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to \"1\" or \"2\" above. However, all candidates must have at least one year of experience as described in \"1\" above.
Preferred Skills
- \tAble to work independently in a fast-paced social services environment. \n\n-\tExcellent communication and organizational skills. \n\n-\tProficient in Microsoft Office Suite.\n\n-\tNew York State Driver’s License\n\n-\tBilingual skills a plus.
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Job ID
607498
Title code
56058
Civil service title
COMMUNITY COORDINATOR
Title classification
Non-Competitive-5
Business title
Intake Worker
- Experience level: Experienced (non-manager)
Number of positions
1
Work location
151 East 151st Street
- Category: Constituent Services & Community Programs
