Appointment Scheduler

Acara Solutions seeks highly qualified candidates to work on-site with our client in San Antonio, TX. Interested?

Here's what you'd do:

• Under general supervision, responsible for providing a clinic with all scheduling and registration support.
• Provides telephonic support to the clinic, schedules appointments, documents patient messages, maintains physician schedule/template, enters referrals, informs patients of financial obligations such as copay/balances, and coordinates interpreter services.
• Verifies or creates all registration and insurance information elements for established or new patients at each point of patient contact, updating when necessary.
• Streamlines the message management process by documenting requests in the system, gathering all information appropriately, and prioritizing messages based on urgency.
• Assists patients with any questions or concerns and attempts to resolve all patient issues or concerns before becoming patient complaints; if unable to fully respond to patients, contact someone to assist them.
• Provides backup support/coverage to the front desk and may be assigned to log into the call center (ACD) when specific clinics are short-staffed.
• Analyze information and use logic to coordinate work within schedule constraints and handle emergent requirements promptly.
• Performs all other duties as assigned.

Here's what you'll get:

Pay: $10.12 - $18.80/hr.

Hours: 40 hours/week.

Length: Contract (3 Months).

Required Skills / Qualifications:

• High School Diploma or GED.
• Minimum of 3 years experience with computers using Microsoft Office and database programs.

Preferred Skills / Qualifications:

• Analytical thinking.
• Creativity and alternative thinking.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to prioritize messages based on urgency.

Job Types: Contract, Temporary

Pay: $18.80 per hour

Education:

• High school or equivalent (Required)

Experience:

• computers using Microsoft Office and database: 4 years (Required)

Work Location: In person