Appointment Scheduler/Receptionist

Job Summary:
We are seeking a highly organized and detail-oriented Appointment Coordinator/ Receptionist to join our team. As an Appointment Coordinator/ Receptionist, you will be responsible for managing the scheduling and coordination of appointments in an IT office setting. The ideal candidate will possess strong administrative and communication skills.

Duties:
- Schedule and confirm appointments
- Coordinate with clients to schedule appointments as needed
- Answer phone calls
- Open tickets on Autotask
- Follow up with technicians throughout the day to get updates on open tickets
- Follow up with clients to remind them of upcoming appointments

Qualifications:
-Strong organizational skills with the ability to prioritize tasks effectively
- Excellent communication skills, both verbal and written
- Detail-oriented with a high level of accuracy in data entry

Benefits:

- Reimbursement on Health insurance coverage

If you are a motivated individual with strong administrative skills and a passion for providing excellent customer care, we encourage you to apply for the position of Appointment Coordinator/ Receptionist.

Job Type: Full-time

Pay: From $13.00 per hour

Expected hours: 40 per week

Benefits:

• Opportunities for advancement

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person