Analyst I, Engineering (Fiber Networks)

Position: Analyst I, Engineering (Fiber Networks)

Position can be filled in Gulf Breeze, FL or Valdosta, GA

Who we are:

Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation.
As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team!

Position Overview:

Work as part of the Network Engineering team in managing the day to day operations of the various Mediacom networks.

Company Benefits:

Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:

• Health, vision, and dental insurance!
• Paid vacation, holidays and flex paid time off!
• 401K with generous company match!
• Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!
• Education Enrichment up to $5,000 per year for qualified employees!
• Employee Wellness Program!

Position Responsibilities:

• Provide network support for all company managed IP networks and all applications of IP delivery as well as HSD products.
• Maintain and update engineering records of the network including network maps, databases, optical schematics, and wavelength plans.
• Provide support to NOC and Technical operation groups to resolve open IP network related tickets and issues.
• Develop, provide and maintain positive communication with vendors for diagnosing and rectifying problems.
• Work closely with Headend Technicians and Managers to facilitate optimum performance of existing CMTS (monitor bandwidth and circuit utilization and inventory).
• Provide design for port, node, and fiber deep segmentations completed to Mediacom system specifications.
• Generate project documentation to include; design, material lists, system prints, construction documentation, and fiber documentation.
  
• Perform ongoing online maintenance and diagnostics to network.
• Perform other duties as requested by supervisor.

Position Requirements:

• Associate's degree preferred.
• Required - 1 year prior Mediacom Tier 1 experience or equivalent; preferred 2 years Tier 2 experience or equivalent.
• Ability to learn new software, troubleshoot digital data and voice networks.
• Working knowledge of layer 2 and layer 3 switching and routing protocols: i.e. MPLS, PSPF, VPN. VLAN, DNS, DHCP, etc.
• Working knowledge of IP address administration and domain management.
• Working knowledge of transport protocols
• Fiber documentation and Hub/Headend experience strongly preferred.

Get to know us:Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.

Our Awards:Mediacom is proud to have received the following recognitions: 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.

Who you are matters here:Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.

Disclaimer:When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.

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