Airport Operations Representative

Job Summary:

The Senior Airport Operations Representative (LM) in the loadmaster team is responsible for supervising entrustment company staff in the performance of their daily flight operation and loadmaster duties.

Job Description:

• Performs designated loadmaster responsibilities on the ramp such as confirming tiedown and zone loading, loading of dangerous goods, live animal, and wet cargo in bulk compartment, restraining condition before closing the cargo door
• Supervises and monitors the loading and unloading of aircraft
• Ensures that all procedures are followed regarding safety
• Ensures the proper handling of special items such as dangerous goods
• Stays updated on the latest handling guidelines and informs entrustment company staff as soon as possible
• Conducts monthly meetings for both ramp safety and passenger baggage handling with the entrustment company
• Supervises and monitors ramp agents to ensure flight safety in accordance with company procedures, and ensures luggage containers make it onto the plane on time
• Performs post flight coordination and crew briefing/preparation
• Communicates weight balance and Net Line Load (NLL) information to dispatchers
• Conducts daily morning meetings with ground handling agent
• Communicates with airport dispatcher and cargo for loading
• Makes decisions on the ramp within the guidelines from management

Required Knowledge, Skills & Abilities:

• Ability to read, write, fluently speak and understand the English language
• Ability to coordinate between multiple departments
• Excellent time management skills
• Training Airport Resource Management (ARM trainer)
• Must be able to pass Japan Airlines Dangerous Goods (DG) test
• Knowledge of Quantum system (NLL system)
• Excellent communication and interpersonal skills
• Computer skills: Microsoft and Google suite
• Driver’s license
• Must be able to obtain airport badge with US Customs clearance

Preferred Requirements:

• Previous experience in the airline ramp and operation skills preferable
• Japanese language skill is preferable

Physical Requirements:

• Prolonged periods of standing
• Ability to walk and climb a ladder
• Able to travel occasionally as requested
• Able to work weekends and holidays
• Must be able to lift and carry up to 70 lbs

We offer:

• An open and multi-lingual office atmosphere
• An opportunity to be part of the exciting global travel industry
• A chance to develop professional skills with career growth opportunities

Job Posting Privacy Disclosure

At Japan Airlines, we are committed to safeguarding your privacy and ensuring transparency in how we handle your personal information. This disclosure is provided to inform you about the collection, use, and protection of your personal information in accordance with the California Consumer Privacy Rights Act (CPRA). Please read this notice carefully before applying for a job with us.

Information We Collect

Categories of Sensitive Personal Information Collected: We may collect sensitive personal information as required for employment purposes. This may include, but is not limited to, information related to your employment history, background checks, and other relevant data.

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Retention of Personal Information: We retain the personal information collected during the application and employment process for an indefinite period, as necessary for the purposes described in our privacy policy.

Third-Party Involvement: We may use third-party background check services to collect or verify personal information relevant to your application.

Your Rights Under CPRA

As an applicant and employee, you have the following rights under the California Consumer Privacy Rights Act:

Right to Delete: You have the right to request the deletion of personal information that we have collected from you.

Right to Know: You have the right to know what personal information we have collected about you, how it is used, and with whom it is shared.

Right to Opt-Out: You have the right to opt-out of the sale of your personal information.

Right to Correct: You have the right to correct inaccurate personal information that we have about you.

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Right to Seek Damages: You have the right to seek damages for the breach of certain sensitive data.

Right to Non-Retaliation: You have the right not to be retaliated against for exercising any rights under CPRA.

Contact Information

If you have any questions or wish to exercise your rights under CPRA, please contact our Human Resources department at (310) 650-6615.

Your privacy is important to us, and we are committed to complying with applicable data protection laws. For more information about our data handling practices, please refer to our Privacy Policy, which is available on our website.

By applying for a position with Japan Airlines, you acknowledge that you have read and understood this privacy disclosure and agree to our data collection and handling practices as described herein.

Job Type: Full-time

Pay: $16.76 - $32.03 per hour

License/Certification:

• Driver's License (Required)

Work Location: In person