Address
Form of work Coordinator
Duration: 3+ months with possibility of Extension
Location: Anaheim, CA-92801
Shift Hours:8:00 AM-5 PM
Job Description:
Responsibilities:
Qualification Requirements:
Education And/or Experience:
Language skills:
Mathematical Skills:
Reasoning Ability:
Other Skills and Abilities:
Physical Demands:
Work Environment:
Duration: 3+ months with possibility of Extension
Location: Anaheim, CA-92801
Shift Hours:8:00 AM-5 PM
Job Description:
- The Coordinator will be responsible for providing support to the field (sales reps, managers and ASM's).
- The position will provide customer service to the field in documentation, e-mail correspondence and conduct program training.
Responsibilities:
- Answer customer support inquiries by Sales Reps/Managers via ticketing system and phone calls.
- Support sales payment escalations and find violations from field.
- Provide detailed activity and performance measures for issue management and outstanding payments to promoters.
- Perform any other duties the Manager deems necessary.
- Be instrumental in providing program analysis.
Qualification Requirements:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/or Experience:
- Associate degree from a two-year college; or 2 years related sales experience and/or training; or equivalent combination of education and experience.
Language skills:
- Ability to write reports and business correspondence.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Mathematical Skills:
- Ability to add, subtract, multiply, and divide in all units of measure, including monetary units.
Reasoning Ability:
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Other Skills and Abilities:
- Proficiency with computer hardware components and software packages.
- Must have outgoing, "people person" attitude.
Physical Demands:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee must possess the ability to speak clearly so others can understand; the ability to listen to and understand information and ideas presented through spoken words.
- The employee must frequently exert up to 20 lbs. of force.
- Required to walk, stand, and/or sit to a significant degree.
- The employee must be able to handle, hold, grasp, turn, or otherwise work with hands.
- Specific vision abilities required by this job include close vision.
Work Environment:
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment is usually moderate.
