Address
Form of work
SalaryAbout us:
A general single dentist office located in downtown Benicia. We are a growing office and excited to add on to our team. We are seeking a friendly and professional Front Desk Receptionist to join our dental office team. We deal with lots of insurance carriers and have fee for service patients as well. We are located in downtown Benicia with plenty of shops to visit during lunch breaks.
```Job Overview```
As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for everyone who visits our office.
```Responsibilities```
- Greet patients and visitors with a warm and welcoming demeanor
- Answer phone calls and schedule appointments using Dentrix
- Check-in patients, verify insurance information, and collect necessary paperwork
- Assist with patient registration and update patient records as needed
- Provide excellent customer service by addressing patient inquiries and concerns
- Manage the waiting area to ensure a clean and organized environment
- Coordinate with dental staff to ensure smooth patient flow
- Handle payment transactions and maintain accurate financial records
- Perform general administrative tasks such as filing, faxing, and scanning documents
-create treatment plan as ordered by doctor and present them to patients to discuss cost and collect payment
```Skills```
To excel in this role, you should have the following skills:
- Previous experience working in a dental office or as a dental receptionist is highly preferred
- Proficiency in using dental office software such as Dentrix
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment
- Excellent communication skills, both verbal and written
- Knowledge of basic medical terminology and procedures is a plus
- Ability to handle sensitive patient information with confidentiality and professionalism
- Familiarity with phone systems and the ability to handle multiple phone lines
- familiarity for single or dual insurance coordination
-ability to explain to patients how the insurance breakdown works and how it applies to their visit
If you are a motivated individual with exceptional interpersonal skills and a passion for providing outstanding customer service, we would love to hear from you. Join our team as a Front Desk Receptionist and contribute to creating a positive and welcoming atmosphere for our patients.
Schedule would be Thursday and Friday 9am-6pm with 1 hour lunch break.
possibility of increasing hours if needed.
If you feel like you would be a great fit for this job please don’t hesitate to contact us immediately. Thank you!
Job Type: Part-time
Pay: $21.86 - $28.00 per hour
Expected hours: 16 per week
Benefits:
- 401(k)
- Employee discount
- Paid time off
Healthcare setting:
- Clinic
Experience:
- Dental receptionist: 1 year (Required)
Ability to Relocate:
- Benicia, CA: Relocate before starting work (Required)
Work Location: In person
