Address
Form of work
Salary- Demonstrates commitment to company’s mission, values and standards of ethical behavior.
2.Models a positive and professional image that emulates the organization's mission and encourages a spirit of
cooperation with co-workers. Provides assistance to co-workers and promotes teamwork by sharing information useful
to achieving desired results.
3. Ensures that all residents are treated fairly, with kindness, dignity, and respect, and their rights are protected at all
times.
4. Respects and upholds all residents’ personal and property rights whenever carrying out duties, including knocking
before entering a resident's room.
5. Complies with all company and departmental policies and procedures.
6. Establishes and maintains a constant working relationship with all potential referral sources and advises Administrator
and/or Director of Business Development of any issues that require personal visits.
7. Conducts tours and pre-admission interviews with prospective resident/responsible party and explains all facility
services.
8. Receives and reviews all inquiries regarding facility admissions via telephone, email, fax and in person. Extracts
information from referral and completes information sheet for team review.
9. Reviews admissions for suitability with Administrator, Director of Nursing and Business Office Manager, as appropriate,
for admissions decision.
10. Makes all necessary arrangements with discharge planners, families and physicians to accomplish admissions to
facility.
11. Prior to arrival of a new/returning resident, ensures their room is up to company standards, and arranges for correction
of any deficiencies by appropriate department.
12. Arranges for appropriate greeting of residents and family members on day of admission including placement of
admission, welcome card and inspection of resident's room.
13. Explains facility’s care philosophy, room rates and billing procedures to resident or responsible party providing proper
orientation through conversation and/ or brochure.
14. Reviews or reads admission packet to new admit and/or responsible party, assists with completion of admission packet
and obtains signatures on all necessary forms within 24 hours of admission. Reports delays to Administrator and/or
Business Office Manager with date of projected completion.
15. Obtains all necessary cards to verify identity and financial status of resident (i.e., HMO, Medicare, or Medical cards) and
verifies entitlement of HMO, Medicare etc., coverage.
16. Escorts resident and family on facility tour explaining operation of facility including procedures, use of common areas
and amenities. Introduces key facility personnel, delineating areas of responsibility.
17. Ensure resident's valuables are inventoried and deposited or a “release from responsibility form” is signed in
accordance with established policies and procedures.
18. Prior to Stand Up, visits new arrivals for three consecutive days post arrival to ensure that needs are being met. If
unable to do so personally, a qualified designee must perform this function.
19. Maintains current and accurate knowledge of actual and pending admits and discharges and communicates to
department heads on a daily basis at Stand Up.
20. Transmits daily census information to Corporate prior to 9:00 a.m. each week day. (Weekends are to be included on Monday’s submission).
