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Form of workROLE: The Graduate and Adult Admissions Office is responsible for the ongoing program of student recruitment and admissions of adult and graduate students. The Assistant Director of Graduate andAdult Admissions is responsible for admissions and enrollment efforts, along with supervising the admissions staff and processes within their assigned programs. The Assistant Director will serve as part of a leadership team, contributing direction and leadership to the office of Graduate & Adult Admissions. They will work closely with the Senior Director of Graduate and Adult Admissions and academic program directors to support the University’s vision, mission and enrollment goals. The Associate Director provides leadership in University efforts to recruit qualified and diverse graduate students for academic programs.
ROLE:
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:
- Help lead the admissions team through all aspects of the admissions process.
- Will be the direct supervisor for select members of the graduate admissions team.
- Helps with the continual training and development of team members.
- Ensure that staff maintain telephone and electronic contact and initiate correspondence with prospective students, including appropriate and consistent follow up.
- In coordination with the Director of Graduate and Adult Admissions, provide leadership in planning, developing, executing, and assessing a strategic enrollment plan for the University.
- Represents the University to prospective students and the general public with the highest degree of professionalism through an array of outreach programs and activities
- Advises perspective students regarding educational opportunities, admissions requirements, and policies and procedures, as appropriate
- Actively manage prospective student inquires and applications via telephone, email, text message, etc. for all assigned programs
- Create and update student information utilizing the Customer Relationship Management (CRM) program
- Logs and maintains all communication with prospective students
- Presents program and admissions information to prospective students at information sessions and conferences - some travel will be required
- Meets aggressive enrollment goals for each start term
- Works collaboratively with appropriate CUI personnel to grow and improve academic programs
- Helps run and organize the admissions interviews
- Assists in developing and maintaining admissions materials
- Utilizes effective communication skills with faculty, staff, and students; as well as, all off campus constituents
- Supports, and contributes to, the mission and vision of Concordia University Irvine
- Some evening and weekend hours, as needed
- Other duties as may be assigned from time to time
QUALIFICATION REQUIREMENTS:
QUALIFICATION REQUIREMENTS:
- Be able to represent Concordia University Irvine in a variety of situations
- Possess excellent communication skills (interpersonal, public address, and written communication)
- Possess excellent organizational skills, be detail oriented, and be able to work unsupervised
- Possess strong analytical abilities, leadership and management skills
- Be a problem solver
- Have the training skills and ability to motivate others
- Competent and comfortable with Salesforce, Banner, Word, PowerPoint and Excel
- Be willing to travel
- Be committed to the vision, mission, and ministry of Concordia University Irvine
OTHER SKILLS AND ABILITIES:
OTHER SKILLS AND ABILITIES:
- Exemplify Christian philosophy of the Concordia University mission statement in all aspects of day-to-day duties and responsibilities assigned to this position
- Communicate warmth, understanding and helpfulness when interacting with students, staff, faculty and the general public
- Awareness that behavior and dress should be appropriate for the environment of a Christian university
- Develop and maintain positive relationships with all who come into contact with this department
- Exhibit a cheerful, positive, loyal, team-member attitude toward the purposes, programs, policies and goals of Concordia University
- Respect and maintain confidentiality on matters pertaining to the Human Resources Office and the campus as a whole
- Respect lines of communication
- Constantly strive to improve performance
Bachelor’s degree (B.A.) from a four-year college or university. Master’s Degree preferred. Experience in higher education admissions preferred.
EDUCATION AND/OR EXPERIENCE:
