Admissions Coordinator

Primary Job Responsibilities:

Responsibilities include but are not limited to-

• Conduct initial client intakes, ensuring all necessary pre-admission and intake tasks and forms are completed.
• Answering and responding to incoming mental health program inquiries/referrals via telephone, fax, and/or internet in a timely manner.
• Providing information to potential clients and families regarding the outpatient and intensive outpatient programs and admissions procedures.
• Maintain accurate, thoroughly documented client records with a quality of documentation that meets highest level of standards.
• Communicate with insurance companies to ensure documentation is meeting insurance standards.
• Provide consultation with insurance companies to advocate for medical necessity of services rendered.
• Providing follow-up to referral sources and families regarding status of client.
• Support facility by assisting with ad hoc duties.
• Perform administrative tasks, including but not limited to scanning and uploading documents into electronic health record system and to clinical staff members, as requested.
• Attend team meetings as scheduled to ensure quality care for clients.
• Communicate with Operations and Clinical to ensure clients are meeting program requirements.
• Participate in staff meetings when appropriate.
• Comply with local, state, and federal confidentiality laws and regulations.
• Collaborate with professionals both within and outside the agency, as appropriate.
• Demonstrate sensitivity and responsiveness to cultural differences.
• Abide by code of ethics and model values.
• Assist Business development with organizing, scheduling, tours . as other duties assigned.
• OTHER , Job duties as assigned

Qualifications:

• Effective oral and written communication skills;
• Excellent organizational and time management skills;
• Familiarity with Windows based computer software. Must be able to use Word, Excel, PowerPoint, CRM. EHR
• Proficiency in typing on a computer keyboard.
• Solid problem-solving skills and an ability to multi-task;
• Compassionate with teamwork skills;
• Chemical Dependency Counselor Assistant preferred
• Bachelors in social work, psychology or recognized mental health discipline, preferred
• Ability to work independently as well as a part of a team.
• Ability to oversee accurate quantitative review of chart records and documentation.
• Ability to pass background check.

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. In the course of performing this job, one typically spends time sitting, walking, standing, driving, listening, speaking, typing, reading and writing. In addition, an employee may be asked to carry or lift up to 20 lbs.

Job Type: Full-time

Pay: $19.15 - $23.06 per hour

Expected hours: 36 per week

Healthcare setting:

• Outpatient

Medical specialties:

• Addiction Medicine

Schedule:

• 12 hour shift
• 3x12
• No weekends

People with a criminal record are encouraged to apply

Work Location: In person