Admission Coordinator - Preparatory & Public Programs

Company Overview
At the Cleveland Institute of Music, a diverse, equitable and inclusive environment for learning and music-making is core to our mission of empowering the world's most talented classical musicians and our vision to be the future of classical music. In fact, we believe that it is an artistic, moral, and business imperative to strive every day to be curious, be compassionate and challenge the status quo. While we are particularly focused on increasing participation among Black and Latinx musicians and audiences, we value access and belonging in many forms, particularly as a national and international center of higher education and an anchor arts organization in Cleveland. CIM commits planning, personnel, and financial resources to advancing diversity, equity and inclusion in its recruitment, retention and programming practices and policies for students, faculty, guest artists, administrators, families and trustees.
To learn more about our rich history, mission and vision, visit our website at https://cim.edu/aboutcim.
Job Summary
The Cleveland Institute of Music (CIM) is seeking an Admission Counselor to assist the Admission Office in identifying, recruiting and enrolling the world's most talented classical music students. The Admission Counselor is the first point of contact for prospective conservatory, preparatory and Public Programs students and their family members. This position will have a focus on Preparatory and Public Programs - which includes the pre-collegiate Academy during the school year and a variety of smaller academic year and summertime programs for youth, collegiate students, and adult amateurs - while assisting with Conservatory recruitment and admission efforts as needed.The Cleveland Institute of Music (CIM) is seeking an Admission Counselor to assist the Admission Office in identifying, recruiting and enrolling the world's most talented classical music students. The Admission Counselor is the first point of contact for prospective conservatory, preparatory and Public Programs students and their family members. This position will have a focus on Preparatory and Public Programs - which includes the pre-collegiate Academy during the school year and a variety of smaller academic year and summertime programs for youth, collegiate students, and adult amateurs - while assisting with Conservatory recruitment and admission efforts as needed.
Primary Duties and Responsibilities

• Counsel and prepare prospective preparatory and Public Programs students and their families on the aspects of applying and auditioning for CIM's programs, most notably, the Academy at CIM, which provides sequential, comprehensive, assessment-based training for students K-12 interested in rigorous musical study within a supportive community, and a growing roster of summer programs with aggressive enrollment and revenue targets.
• Maintains knowledge of preparatory and Public Programs curriculum and registration policies.
• Support faculty and staff recruitment efforts by identifying target rich environments and building and maintaining strong relationships with music organizations and schools, including pathways program and other initiatives focused on diversifying the classical music community.
• Support faculty and staff during peak recruitment and admission times, articulating processes and procedures as well as receiving and retaining valuable feedback needed for decision making.
• Plan on-campus and virtual recruitment events such as: shadow days, open houses, audition days, school visits and summer programs.
• Manage the audition schedule and process recorded audition materials.
• Assist in enhancing on-campus experiences for visiting families.
• Hire, train and supervise work-study students.
• Collaborate with other offices within CIM to make the enrollment process smooth for admitted students.
• Build and maintain applications for the CIM Academy, Musical Pathway Fellowship, Public Programs and Summer Programs.
• Utilize the application database to manage student applications, analyze enrollment data, construct marketing mailings, plan events and manage admission decisions.
• Manage the communication plan for both prospective students and applicants.
• Maintain and update the admission section of the CIM website as needed.
• Create and present admission presentations to a variety of audiences for recruitment purposes.
• Manage daily email and phone calls to the Admission Office.
• Assist with conservatory admission efforts as needed.
• Help CIM build more diverse and equitable admissions practices and policies, with a particular focus on recruiting students to participate in the Musical Pathway Fellowship.
• Other duties as assigned.

Qualifications and Skills
Required

• Bachelor's degree in Music Education, Music Performance, Composition, Fine Arts, Music Administration, or related field.
• Familiarity with college and university program admission requirements and processes.
• Demonstrated commitment to a diverse work environment, including work with multi-cultural populations and an understanding of, and sensitivity to, issues affecting traditionally underrepresented communities in classical music.
• Ability to work independently and collaboratively.
• Excellent active listening, public speaking, customer service, and interpersonal skills (written and verbal).
• Must be detail-oriented with the ability to multi-task and stay organized within a time sensitive and goal-oriented environment.
• Willingness to guide others and provide ongoing support within decision making processes.
• Experience and knowledge of Microsoft Office 365 products including Outlook, Excel, PowerPoint, Word, and Teams.
• Able to take concrete steps to build a more diverse and equitable future of classical music.

Preferred

• Experience in admissions.
• Classical music, performing arts, or an orchestral background.
• Possess some database management skills.
• Knowledge of Slate by Technolutions.

Personal Attributes

• Must possess flexibility and creativity when solving complex problems.
• Must be able to thrive in a collaborative and team environment.
• Positive self-starter and able to overcome obstacles.
• Willingness to put the needs of the team above self.

Working Conditions/Physical Requirements

• Most of the work will be completed in an office environment.
• 95% of the time sitting, with heavy PC and phone usage.
• Must be willing to travel (total of two-month travel season).
• Must be available for longer work hours and some weekends during peak admissions time.

Benefits and Perks

• Medical, Dental and Vision Insurance.
• Flexible Spending and Health Savings Accounts.
• Retirement with a matching contribution after one year of service.
• Company paid short-term and long-term disability insurance.
• Paid time off - vacation, personal, and sick time. In addition, two floating holidays and two weeks paid while the Institute is closed for winter break.
• Remote work opportunities.
• Tuition discount for employees and dependents.

Salary Range: $37,500 - $40,000
The Cleveland Institute of Music embraces diversity and seeks candidates who will create an inclusive climate for students of all races, ethnicities, and genders. We strongly encourage women and underrepresented minorities to apply. CIM is an affirmative action, equal opportunity employer; we support and practice non-discrimination in all areas of employment regarding gender, race, religion, age, disability, sexual orientation, marital status, or military status.