Administrator, Workforce Compliance

Summary:

The Workforce Compliance Administrator is role that involves managing and overseeing compliance matters within the Human Resources department. This role encompasses a wide range of responsibilities, including but not limited to I-9's, background checks, visa sponsorship, compliance tracking, and labor law posters to ensure compliance with state and federal employment regulations. The role also requires extensive record-keeping, conducting both internal and external audits, and other Workforce Compliance related activities. The Workforce Compliance Administrator is expected to work independently and make critical decisions involving complex matters, while collaborating with cross-functional teams to develop effective solutions.

Essential Job Duties and Responsibilities:

• Develops, implements, and enforces policies and procedures that ensure compliance with applicable state and federal employment laws and regulations.
• Maintains accurate and up-to-date records, ensuring compliance with privacy and confidentiality standards, while demonstrating strong attention to detail and organizational skills.
• Conducts internal audits to ensure compliance with policies and procedures, demonstrating a thorough understanding of compliance requirements.
• Provides support to employees and management on Workforce Compliance-related issues, exhibiting excellent communication and collaboration skills.
• Investigates and responds to inquiries, effectively managing and prioritizing workload to meet critical deadlines.
• Prepares reports and other documentation to ensure that all compliance requirements are met, demonstrating excellent analytical skills while clearly articulating complex issues.
• Performs Human Resources customer service functions by promptly addressing and responding to employee requests and questions, and offering effective solutions to meet their needs.
• Assists and prepares correspondence as requested, demonstrating proficiency in HR processes.
• Collaborate effectively with cross-functional teams to implement solutions for complex compliance issues.
• Maintain regular and punctual attendance.

Other Job Duties and Responsibilities:

Performs other related duties as assigned.

Supervisory Responsibilities:

This position is an individual contributor with no direct reports but may provide guidance, leadership, or training to others.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience:

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• Minimum of 1 to 3 years of experience in human resource administration, compliance auditing or related field.
• Familiarity with HRIS systems and basic knowledge of HR processes.
• Strong analytical skills with a demonstrated ability to review, understand, and interpret complex requests.
• Excellent written and verbal communication skills, including the ability to clearly articulate issues.
• Ability to maintain confidentiality, exercise sound judgment, and make independent decisions.
• Strong attention to detail and organizational skills.
• Ability to work independently, collaborate with others and meet deadlines.
• Familiarity with HRIS systems and basic knowledge of HR processes.

Certificates, Licenses, Registrations:

None Required

Language Skills:

Ability to read words and to recognize similarities and differences between words and between series of numbers. Ability to comprehend and write simple instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Customer Service Relationships:

Requires moderate interpersonal and communication skills to ensure that customer requests or needs are met. Acknowledges and clarifies customer inquiries, requests, or complaints to ensure that needs are identified, documented and addressed.

Work Complexity:

Addresses problems that are not immediately evident. Problems are typically within the immediate job area. Problems are typically solved through drawing from standard procedures and analysis.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Equal Employment Opportunity:

Freedom Mortgage is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Americans with Disabilities Act:

Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.

Job Responsibilities:

The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization.