Administrative Technician- Sex Offender Registry

Under general direction, the purpose of this position is to perform moderately complex clerical, secretarial, and general office assistance work in a department of County government. The employee answers telephones and responds to inquiries, composes and types material, establishes and maintains files, routes mail, and other communication, prepares and maintains records and computer databases, etc. Employees holding this position receive and distribute recalls for warrants and orders for arrest that are sent to the fugitive office to ensure that these recalled papers are not served on the defendant thus protecting the Sheriff's Office from liability of wrongful arrest. Employees holding this position are also responsible for recording recalls received in the RMS Pistol computer system and maintaining on file these recalls for statistical purposes and for future reference if the need arises. The employee is also responsible for reviewing material prepared by others for accuracy and correcting as necessary, and for handling confidential information. Duties require the position incumbent to have considerable knowledge of programs, policies, and procedures of the office/department assigned. Performs related work as required.

Due to the integration of multiple new computer systems, it has become necessary for the Administrative Support Specialist to have the ability to multitask and have advanced knowledge of court computer systems, all functions of the NCAWARE warrant repository system, equipment, and programs to adequately perform his/her duty. This position also works as a receptionist for the fugitive office, Sex Offender registration unit, and child support enforcement unit for visitors to the section, and when screening calls to the main telephone number for this section.

High school diploma or GED supplemented by vocational/technical training in secretarial sciences and one (1) year experience and/or training involving clerical or secretarial work involving the use of computer-driven word processing, spreadsheet, and database programs; or an equivalent combination of education, training, and experience. Must achieve and maintain certifications in DCI/NCIC modules 1, 2, 3, 4, and 5, and maintain certification as NCAWARE administrator.

Knowledge, Skills, and Abilities

Knowledge of the professional practices and methodologies governing the area of assignment; knowledge of the County's policies, procedures, and State and federal laws and regulations in the assigned area of work; knowledge of methods, and techniques for conducting research and analyzing data; knowledge of practices of personnel administration; ability to maintain effective personnel programs and to provide data and program accomplishments; ability to plan and organize work effectively and efficiently; ability to gather and analyze information; ability to exercise sound judgment and interpret policies; ability to maintain the confidentiality of personnel records and discussions; ability to establish and maintain an effective working relationship with the management team and employees; ability to communicate effectively in oral or written form. Background check with local law.