Are you …
- convenient to the Saginaw area
- a critical thinker
- a problem solver
- good working on your own and with a team
- open to learning new things?
What’s Involved
- As an Administrative Support Professional (Administrative Coordinator) at Morley in Saginaw, Michigan, you’ll manage inbound and outbound documentation and communications related to vehicle buybacks
- (Note: This is not a call center position and does not involve customer interaction)
- We're looking for someone who will be very thorough and pay strong attention to detail while processing important documents
- No automotive experience needed! We’ll train you on everything you need to know
- Your team is right there with you to serve as a resource
What You’ll Do
- Audit and set up new cases, attaching required documents
- Assemble and mail packets
- File and retrieve archived documents in the center
- Ensure physical files are complete for assigned cases
- Identify, research and resolve any issues with documents
- Understand lemon law requirements regarding titling
- Develop title competency in all 50 states
- Work with state DMV staff and Attorneys General offices on titling
- Become familar with project operations and workflow processes
- Communicate with teammates
- Meet deadlines throughout the day
- Report on daily activity
- Friendly, casual environment
- Corporate office in Saginaw Township, close to shopping and restaurants
- Access to free on-site workout facility
- Perks like tickets to local events
- Be organized, able to meet deadlines
- Have a positive, self-starter attitude with a solid work ethic, excellent interpersonal skills and strong attention to detail
- Critical thinking skills
- Able to communicate and work effectively with a team
- Computer navigation and Microsoft Office skills
- Able to learn new computer programs as needed
- Able to work On Site in Saginaw, Michigan, daily
- High school diploma or equivalent
- One or more years of customer care experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
- Able to work shifts within the center's hours of operation:
- Monday to Friday (no weekends!)
- Primary shift: 8 a.m. - 5 p.m. Eastern time
- Rotational shift 2-4 times per month: 11 a.m. - 8 p.m. Eastern time
- Must be able to stick to the schedule reliably
- Three or more years of customer care experience
Health & Wellness Benefits
- Medical and prescription coverage, including free annual physicals
- Dental and vision insurance
- Paid time off
- Associate wellness program (earn a reward for getting your annual wellness checkup)
- Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
- 401(k) with match
- Flexible spending account
- Life insurance
- Short- and long-term disability insurance
- Teladoc: Free online access to doctors 24/7
- 24/7 nurse help desk
- Patient advocacy: Free 24/7 help with benefit questions and claims issues
- Family, financial and estate guidance (will) services
We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our Morley Family members and for the world-leading companies that partner with us.
Learn more about Morley from our associates' perspective. Visit https://morley.goodseeker.com/c/morley to view their stories.
We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.
Thank you for your interest in Morley.
Notices
- Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://bit.ly/MorleyEverify and your right to work: https://bit.ly/MorleyRightToWork.
- Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa.
- Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy.