Administrative Support

The Michigan Association of Certified Public Accountants (MICPA) is searching for an individual to support our business development and customized training team. This role is essential for the team and the organization, ensuring accurate documentation, implementation and tracking for all partner and training sales, and accurate data entry. The right candidate must have excellent organization and communication skills, attention to detail, ability to switch tasks throughout the day, and a passion for personal and professional growth. In addition, this individual will work with clients to ensure all deliverables are received on time.

Key Responsibilities:

• Provide assistance, coordination and management of all administrative details for the business development and customized training team
• Coordinate, support, develop and track all reports for the team
• Manage CRM database, maintain current client information and update information as needed into member database for utilization with billing requests.
• Submit billing requests to accounting and track all sales on a regular basis.
• Be the main contact to client/vendor to coordinate scheduled deliverables, communicate key details, and follow up with metrics of campaigns, etc.
• Prepare confidential correspondence, reports, and other documents accurately and in a timely manner.
• Assist in identifying existing and potential non-dues revenue clients and companies to target.
• Maintain the confidentiality of all information.
• Other administrative duties as assigned

Required skills:

• Associate degree or a combination of education, training and work experience in either business administration, business, communications or other related field required. Bachelor’s degree preferred.
• Maintain a level of professionalism in responding to communications with clients/partners/vendors.
• Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
• Ability to work independently, manage own time effectively, maintain control over current projects/responsibilities. Follows up on all relevant issues.
• Exceptional interpersonal skills and the ability to build professional rapport with employees, members, volunteers, business community and other stakeholders and work in cross-functional teams
• Problem solver and forward-looking thinker, who actively seeks opportunities and proposes solutions
• Possesses necessary knowledge to effectively perform job responsibilities and be able to apply what is learned on the job. Acquires new knowledge and skills as required by the job.
• Be in the office a minimum of two days a week, as well as for required client meetings, monthly staff meetings and other trainings
• Access to reliable transportation for traveling to meetings/events within the state.

Desirable skills/knowledge:

• Association or trade/service organizations
• Experience with Microsoft Outlook, Excel, Word and Teams

Cultural Expectations:

• Support, embrace, and live the Association’s core values of bringing JOY to the workplace each day; creating an environment of TRUST through respect, honesty, integrity, empathy and consistency; contributing to everyday INNOVATION from the smallest idea to organization-changing ideas; COLLABORATION with others to create greater outcomes; providing impactful SERVICE to our members; and valuing the strength that DIVERSITY brings to our team, members and the profession
• Establish goals and strive to accomplish them
• Lead by example to foster awareness, understanding, and accountability with staff members and champion the ongoing Diversity, Equity, and Inclusion efforts
• Seek developmental opportunities for your personal and professional growth
• Develop and maintain contemporary knowledge of the CPA profession

Work environment is general office with collaborative quad cubical workspaces that include standing/sitting desks. We are a hybrid environment that offers the opportunity to work remotely for 2-3 days/week. Physical activity moving throughout the office or onsite for events, and occasionally transporting supplies/equipment weighing up to 50 pounds from the office to cargo vehicle to facilities with wheeled carts; must be able to travel to on-site (out-of-office) locations.

Benefits:

• Medical with Rx, Dental, Vision Insurance
• Flexible Spending Account
• Life and Disability Insurance
• 401(k) including annual Safe Harbor contribution
• Flexible PTO, vacation, and nine paid holidays
• Time off (up to 1 day) to volunteer in serving our communities
• Parental Leave – up to 12 weeks
• Employee Assistance Program (for you and your parents)
• Charitable Matching Gift Policy
• True work/life integration with a focus on health and wellbeing
• “Buddy” program for new employees – your go-to teammate
• Hybrid/flexible work environment - modern office with adjustable height desks and ergonomic chairs; ability to work remotely and flex your schedule when needed

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply unless they meet every qualification. We are dedicated to building diverse teams, ensuring equitable pay and an inclusive environment where our staff feel a sense of belonging. If your experience doesn’t align completely, we encourage you to apply anyway! We want to know more about you. You might just be the right candidate! Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability or length of time spent unemployed. We invite you to apply and join us!

Who we are:

The MICPA, a not-for-profit organization, is a diversified, professional, member-driven association for certified public accountants and affiliated professionals. With almost 18,000 members spanning across several different industries, it is the leading statewide professional organization dedicated to serving its members, the CPA profession, and the public they serve through advocacy, collaboration, and education. MICPA is a recognized leader nationally and among other state CPA societies.

MICPA is home to a welcoming and inclusive staff (who are not CPAs, except for two of us) who embrace a culture of belonging through joy, trust, and innovation with intentional focus on collaboration, service and the strength of diversity. MICPA is committed to focusing on employee experience, health and wellness, continued employee development, and serving their communities. For more information, please visit: www.micpa.org/our-culture.

We were awarded the Financial Wellness award in 2021 (for having a successful financial wellness program for staff) and the Caring Culture award in 2022 (for demonstrating a culture of caring for our people, customers, and community) from the Auburn Hills Chamber of Commerce.

Job Type: Full-time

Pay: $36,000.00 - $39,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Troy, MI 48084