Administrative Coordinator

Join our team! We are innovating the future of clean air! We have a full-time opportunity available for a proactive, self-starter with successful administrative and business customer support experience in a professional office environment, to join our team. This broad-based, onsite role is responsible for providing general administrative and office support, to include light phone coverage, well as project support to our accounting function, with a focus on accounts receivable (A/R), and our customer service function. This position is a front-office role, interfacing with and facilitating hand-offs between all internal departments.

Responsibilities include:

• Provide initial point of contact for callers, visitors, and corporate e-mail contacts
• Provide customer support to our corporate account contacts, including facilitating hand-offs from our field engineers for order processing
• Prepare and send invoices to customers
• Take initiative to regularly follow-up with customers regarding open invoices and payment status
• Enter and apply customer payments against invoices into our ERP system
• Maintain various A/R related spreadsheets
• Respond to customer A/R inquiries in a timely manner. Research information internally towards efficient resolution. Escalate complex issues to management
• Provide support to the month-end and year-end close process, including audits
• Scan and electronically save documents, to include packing lists and manufacturing orders
• Provide general administrative and office support, to include organizing business meetings, company events, office lunches/breakfasts, and post-meeting tidy up, as well as ordering office supplies and processing mail
• Participate in inventory cycle counts as needed
• Provide support to the sales and warranty process as needed
• Other duties as assigned, as business needs demand

Requirements:

• 2+ years of successful administrative support experience in a fast-paced professional office environment. Small company experience is preferred
• Technically proficient with strong computer skills, to include MS Word, Excel, Outlook, and ERP systems
• Organized, proactive and tenacious self-starter, with excellent interpersonal, communications, analytical and problem-solving skills.
• High degree of accuracy and meticulous attention to detail
• Self-directed, with solid experience managing multiple priorities, taking initiative and being persistent in follow-through
• Energetic, customer service oriented, with professional, congenial demeanor and a good sense of humor
• Flexible, team-player, comfortable working in a fast-paced environment
• Proven ability to work with all levels of management and staff, customers and vendors, handling confidential and critical details
• Must be able to work onsite in our Franklin, MA office Mon - Fri during business hours. 8AM to 5PM preferred.
• Must be authorized to work in the U.S.
• Knowledge of business and transactional flow and exposure to accounts receivable are pluses

About Us:

Rypos is a leading developer and manufacturer of clean air technology. Our microprocessor-controlled, intelligent diesel particulate filter emission control systems are used in transport refrigeration units and stationary diesel generators for public utilities, hospitals and data centers. We offer competitive compensation and comprehensive benefits. www.rypos.com

PRINCIPALS only. No third parties, no calls or solicitations.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• What is your desired pay range?

Education:

• High school or equivalent (Required)

Experience:

• Administrative: 2 years (Required)
• Microsoft Office: 2 years (Required)
• Office: 2 years (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Franklin, MA 02038 (Required)

Ability to Relocate:

• Franklin, MA 02038: Relocate before starting work (Required)

Work Location: In person