Administrative Assistant/Receptionist

onePOSITION OVERVIEW:

Cross Valley Health & Medicine is an independently owned multi-specialty internal and addiction medicine practice providing medical services to New York State residents over the age of 18. We are seeking a highly communicative and friendly administrative assistant to greet patients at our Newburgh office. The desirable administrative assistant will professionally provide our patients with answers to their questions either over the phone or face-to-face. They must also have a high attention to detail when it comes to verifying insurance and collecting patient balances.

40 hours per week, 8-hour shifts, Monday through Friday

RESPONSIBILITIES:

Greets patients by phone or in person and provides professional customer service

Professionally answers and responds to phone calls, emails, and electronic messages

Verifies patient insurance eligibility and benefits

Schedules, confirms, and checks in or patients out from their appointments upon designation

Organizes and prepares medical records upon request

Files or charts records and other forms of information

Collects copays, co-insurances, deductibles, and past due balances

Prepares schedules, billing slips, and other documents

Collects and processes patient demographic and clinical information

Assists with other administrative duties as needed by the healthcare team

QUALIFICATIONS:

Education: Minimum High School Graduate or Equivalent, Associate’s Degree preferred

Licensure: None required

Experience: Minimum one year of related administrative support experience in a high traffic and confidential environment

Certification: None required

Language: Bilingual in Spanish is required

Other: Must have strong communication and organizational skills

Additional information: Applicant must be fully vaccinated or willing to become fully vaccinated against covid-19 prior to the start of employment with Cross Valley Health & Medicine P.C..

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person