At Actriv, we envision a world where healthcare professionals are empowered to deliver exceptional care, where facilities have the staffing solutions they need to provide the best possible care to their patients, and where everyone is connected by a shared sense of empathy and compassion. We believe that through innovation and a focus on people, we can make a real difference in the world of healthcare.
We are not just a workforce solution company with exceptional staffing services; we are a movement. A movement intended to be a force for good. We have a deep-rooted belief at Actriv that stems from the power of empathy to inspire the spirit of caring more. We are driven to grow alongside empathetic and talented clinicians, and we are committed to bringing our care philosophy to the world through innovation. We have developed some of the most cutting-edge, award-winning platforms that have helped impact countless lives of people in need of care across multiple healthcare communities, helping us share this passion with their patients.
The Actriv Revolution is the action plan for which we wish to reimagine the future so that today's seemingly impossible healthcare workforce challenges do not impact our lives tomorrow. Actriv is a lifestyle, a way of being. And we want you to join the revolution.
Our H.E.A.R.T Values - Humility, Effort with Impact, Accountability, Respect, and Transparency - embody our commitment to making a real difference in the world of healthcare. They guide us in our daily interactions with colleagues, patients, and partners and help us stay true to our patient-first philosophy.
We are excited to embark on this journey with you, Actrivians, as we continue to innovate, empower, and revolutionize the healthcare industry. Together, we can create a better future for healthcare.
POSITION SUMMARY
We are looking for a capable and friendly front office assistant to work at our reception area. In this role, your duties will include answering incoming calls, scheduling appointments, and welcoming visitors. You may also be required to order office supplies.
To ensure success, front office assistants should possess experience in office administration and the ability to communicate with members of the public. Top-class candidates are capable administrators who make visitors arriving at the reception area feel welcome.
Duties/Responsibilities
- Reporting to management and performing administrative duties.
- Answering telephone calls, as well as screening and forwarding calls.
- Scheduling and confirming appointments, meetings, and events.
- Welcoming and assisting visitors in a friendly and professional manner.
- Handling basic inquiries and sorting mail.
- Copying, scanning, and filing documents.
- Monitoring office supplies and ordering replacements.
- Keeping the reception area tidy and observing professional etiquette.
- Performing other administrative tasks, if required.
Requirements
- High school diploma or GED.
- Formal qualification in office administration, secretarial work, or related training.
- 2-3 years of experience in a similar role.
- Exceptional ability to create a welcoming environment.
- Experience in answering and screening calls, as well as scheduling appointments.
- Ability to observe business etiquette and maintain a professional appearance.
- Proficiency in appointments scheduling and call forwarding systems, such as Resource Guru and AVOXI.
- Experience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.
- Working knowledge of printers, copiers, scanners, and fax machines.
- Excellent interpersonal and communication skills.
Benefits
- Employee and Family Medical, Dental, and Vision, Life
- 401(K)
- Paid Vacation, Sick Time, and Holidays
- Company-sponsored family events
- Happy hours and team events
- Professional development
- On-site snacks and beverage
$52,000 - $60,000 a year
About Actriv Healthcare
Actriv Healthcare is reinventing the way healthcare professionals connect with facilities - leveraging technology to help healthcare professionals do what they love by matching them with shifts that fit their lifestyles. Actriv's solutions ensure that health care facilities get on-demand shift coverage so they can deliver the best quality care to their patients. With offices in Tacoma, Seattle, Vancouver (WA), and Plano, TX, Actriv's customer-centric professionals recruit clinicians and offer an unparalleled experience from on-boarding, credentialing, and training; to providing day to day 24/7 support.
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Actriv is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.