Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations.
Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities.
Responsibilities and Functions:
- Receives incoming calls, delivers voicemails, and provides responses to telephone inquiries in relation to clinic services and employees.
- Scheduling appointments, management of emails & faxes.
- Capturing any scheduling errors with patient appointments.
- Manages multiple calendars and schedules/plans meetings.
- Formats and word processes correspondence, reports, forms, etc., including proofreading and editing.
- Prepares accurate information of required daily visit reports, huddle list and survey logs, Spore test results and other requested reports, as needed.
- Maintains and tracks invoice receipts.
- Maintains cash logs and submits daily cash and checks to the accounting department
- Represents management staff at meetings and takes notes as needed.
- Prepares presentations and/or reports for monthly staff meetings.
- Assist in scheduling interviews and onboarding new employees
- Be a site contact person as needed.
- Documentation maintenance as it relates to licensing, permits, etc.
- Responsible for stocking necessary supplies for the clinic.
- Collects and Prepares employee’s timesheets, in a timely manner.
- Reports facility problems, IT issues, and/or unsolved problem to appropriate individual
- Coordinates administrative workflow of the department; recommends new processes as needed.
- Interacts daily with employees to discuss standard business policy and procedures.
- Participates in the safety committee meetings and Human Resources events.
- Performs other department specific duties as assigned.
Requirements and Qualifications:
- High School diploma or equivalent required. Associates degree preferred.
- A minimum of two-year experience in an office environment performing a similar level of work required.
- Prior health care experience preferred.
- Bilingual, Fluent in English, Spanish (Highly preferred)
- Excellent written and verbal communication skills.
- Ability to work under pressure without extensive supervision.
- Ability to learn and apply an advanced understanding of the organization and its functional policies and processes.
- Ability to manage dynamic calendars for management.
- Advanced writing skills to compose detailed correspondence and to recommend updates to department documents as needed.
- Intermediate to advanced knowledge of two or more of Microsoft Office Suite applications: Word, Excel, and PowerPoint.
DOE: $25.77 -$31.29
East Valley offers a competitive salary, excellent benefits to include medical, dental, vision, and defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year.
Please apply to this position with your current resume.
Principals only. Recruiters, please do not contact this job posting.
EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.