Job Description
Overview
Provides administrative support to all office management and sales staff. Focusing on OPS identification and warranty.
Responsibilities
- Sets up cell phone, tablets and laptops.
- Process billing for job installations.
- Review and account for cusomer financing and bad debt.
- Support to include typing proposals and correspondence, sending faxes, arranging meeting times and locations and preparing reports.
- Answers and screens incoming telephone calls and communicates with customers, vendors and departmental personnel via telephone, email, and written correspondence to answer inquiries and provide information.
- Conducts subject research and assembles materials from files and records as necessary to complete special projects and/or report assignments.
- Maintains various operations statistics for reporting to include advertising, sales, job cost, call tracking and budget.
- Matches payable invoices with checks for mailing.
- Prepares and delivers Certificates of Insurance and W-9 forms to requesting customers.
- Prepares and submits purchase orders for marketing purchases.
- Updates and generates regular reports.
- Maintains petty cash.
- Opens and distributes mail.
- May schedule appointments for vehicle repair/servicing and distribute gas cards.
- May process and balance credit card accounts.
- May file auto and general liability claims, coordinate processes and provide follow-up.
Qualifications
HS diploma, or GED equivalent, is required. An Associate’s degree in business administration or other administrative training is desired. Acounting or billing experience required. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted. Must be computer literate with knowledge of Microsoft Office.
ARS-Rescue Rooter is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.