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SalaryThe mission of Goodwin University is to educate a diverse student population in a dynamic environment that aligns education, commerce, and community. Our innovative programs of study prepare students for professional careers while promoting lifelong learning and civic responsibility. As a nurturing university community, we challenge students, faculty, staff, and administration to fully realize their highest academic, professional, and personal potential.
Position Description Summary/Purpose:
This position greets and directs students, staff and faculty while performing various administrative tasks; primarily responding to general questions regarding college deadlines, Financial Aid related inquiries, and payment information.
Essential Job Functions/Primary Responsibilities:
(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)
- Acts as Liaison for students between Financial Aid and/or the Business Office; as the initial contact for both departments.
- Greets and directs students, staff and faculty to requested destinations in a courteous and professional manner.
- Assists students with Free Application for Federal Student Aid (FAFSA) inquiries as well as Entrance Counseling and general college login information for various college information systems.
- Various mailing duties.
- Performs various data entry.
- Receives rent payments.
- Collects and disburses documents supporting both Financial Aid and Business Office.
- Scans and files documents.
- WorkPlace and WB Mason requestor and facilitator
- Conducts all work in a safe manner and all work safety practices are followed.
Other Functions:
- Performs similar or related work as required, directed or as situation dictates.
- Continues professional development and training; keeps current with trends.
- Assists other department staff as needed to promote a team effort.
Knowledge, Ability and Skill:
- Demonstrated commitment to developing and fostering best practices and policies to promote diversity, equity, and inclusion, and build an environment in which all members of the University community are treated with respect and dignity.
- Excellent verbal and written communication skills.
- Working knowledge of Microsoft Office applications (Outlook, Excel and Word)
- Familiarity with FAFSA and general application requirements
Minimum Required Qualifications:
Education, Training and Experience:
- Associate’s degree or 2 years of relevant customer service experience
Physical and Mental Requirements:
Vision Requirements:
X Close vision (i.e. clear vision at 20 inches or less)
___ Distance vision (i.e. clear vision at 20 feet or more)
___ Color vision (i.e. ability to identify and distinguish colors)
___ Peripheral vision (i.e. ability to observe an area that can be seen up and down or
left and right while the eyes are fixed on a given point)
___ Depth perception (i.e. three-dimensional vision, ability to judge distances and
spatial relationships)
___ No special vision requirements
Salary Range:
- $37,000 - $39,000 dependent on experience
Full-Time Employee Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Pet Insurance
- 401k employer match
- Employee & dependent life insurance
- Great tuition benefits for employee, spouse & dependents
- PTO program
- Flexible work schedules / work from home opportunities
(This job description does not constitute an employment agreement between the employer and employee. It is used as a guide for personnel actions and is subject to change by the employer as the needs of the employer and requirements of the job change.)
