Administrative Assistant--Assessor's Office

The Assessor's Office is a busy office working directly with residents, businesses, tourists, and other members of the public with questions about Juneau. Our team actively works to improve processes and streamline workflows as well as serve the community of Juneau fairly and effectively.

• Experience in working with property ownership related documents.
• Strong background in administrative support, principals & practice.
• Solid analytical, communication, and interpersonal skills and the ability to work independently as well as part of a team in a collaborative, team-centered environment.
• Strong Customer focus with a dedication to integrity, ethics, trust and values.
• Proficiency and ease in using business productivity tools and cutting-edge technology in your everyday work; (We use Microsoft Office Suite and other internal applications & assessment related tools.)
• Exceptional listening skills and the ability to keep up with evolving business needs through flexibility and rapid integration of new concepts.
• A basic understanding of applicable federal, state and local codes, regulations, policies and procedures as they relate to physical & legal property changes.

THE BENEFITS OF JOINING OUR TEAM
In this position you will receive a competitive salary package that includes the opportunity for regular pay increases, 12 paid holidays a year, an excellent health insurance program that includes medical, dental, vision and orthodontia care options, paid leave and retirement credit through PERS (Public Employees' Retirement System).
We value the health and well-being of our employees. The CBJ provides free parking, paid time off for parent teacher conferences, the ability to participate in a robust wellness program that includes discounts to CBJ recreational centers and local fitness programs, free bi-annual health screenings, free flu shots, free classes, challenges and webinars on healthy living to assist you with achieving work/life balance.
WORKING HOURS AND LOCATION
This position works (Monday through Friday) 8am - 4:30pm. Your office would be located in downtown Juneau in City Hall.This position is responsible for the administrative functions of the office and serves a vital role in meeting our mission of ensuring fair and equitable property tax administration and values.
This position serves as the primary public contact for the office which would include daily interaction with CBJ staff and the public requiring collaborative, analytical, customer service and research skills. Excellent customer service skills are a must.
This position is responsible for updating ownership records for the borough by reviewing documents recorded with the Department of Natural Resources. Experience working with legal descriptions and/or deeds is highly desired. Attention to detail is a high priority of the CBJ Assessors Office.
This position Is responsible for maintaining real property exemptions for all properties within the borough. This role involves providing technical, administrative and customer support to the public and seniors applying for exemptions, as well as supporting Assessor Office Administration functions. This position processes all Hardship Exemptions, applying predefined criteria for qualification. Critical thinking skills are required.
This position oversees market letter distribution and return which are utilized in the valuation process.Education:
High School graduation or the equivalent.
Experience:
Six (6) months of clerical experience. This work is equivalent to an Office Assistant with the City & Borough of Juneau or equivalent elsewhere.
Substitution:
Post-secondary or vocational training may be substituted for the required experience on the basis of: three (3) semester or four (4) quarter hours of post-secondary education are equal to one month of experience; 150 hours of vocational education is equal to one month of experience.)
Other:
May require a valid Drivers' license at time of appointment and for continued employment.
ADDITIONAL REQUIRED INFORMATION
Please provide a cover letter as well as transcripts if they are being used to meet minimum qualifications.
Employment Type: Full-Time