Compensation: $20-22/Hr.
Position Summary:
This position requires a quick learner and detail-oriented individual with exceptional interpersonal skill to work in its Orange County (OC) Operations Division. This individual will interact with field crews, Operations Management, and other department management. There are a variety of task-oriented functions such as auditing, data collection, correspondence processing.
What We Offer:
• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Paid Time-Off
Responsibilities:
The Operations Administrative Assistant - OC Division may be assigned one or more duties. These duties may include, but are not limited to, the following:
• Provide customer service to internal staff by supporting the Operations team in its daily activity.
• Create various reports and audited information to the OC Operations Division Manager.
• Maintain department records, certifications, and data utilizing Microsoft Office programs and internal web-based programs (Such as ESO).
• Responsible for adhering to all company policies and procedures.
• Make copies of correspondence and /or other printed material
• Prepare outgoing mail and coordinate memo distributions
• Prepare Counseling notices
• Coordinate participation in daily OC Operations conference call
• Participate and take minutes during weekly Safety and Leadership calls
• Coordinate with the fleet maintenance department to obtain certifications required for Department of Motor Vehicles (DMV) and California Highway Patrol (CHP).
• Responsible for renewing all business licenses.
• Coordinate delivery of subpoenas to active field employees.
• Prepare quarterly Orange County EMS (OCEMS) Med 9 documents
• Responsible for auditing EMT ambulance certifications, licenses, and compliance requirements.
• Responsible for reading and sorting incoming OC Operations Division documents for review and follow up.
• Responsible for creating and tracking check requests.
• Responsible for scheduling field employees for fire department "In-House" interviews.
• Coordinate field employee meetings with OC Operations Division Manager
• Coordinate Random Drug Screens for field employees
• Coordinate Letters of Recognition/ Appreciation
Additional Duties:
The Operations Administrative Assistant - OC Division may be assigned one or more additional duties. These duties may include, but are not limited to, the following:
• Assist with the completion of appropriate forms and reports that are not considered essential functions.
• Support the Emergency Operations Center in an administrative role during emergency and non-emergency activations.
• Support in an administrative role during annual CHP and OCEMS inspections.
• Provide front lobby coverage in Executive Administrative Assistance absence.
• Perform other job-related duties as assigned by OC Division Manager.
• Coordinate Background Checks and Verification of Employment with the People & Culture Department
• File Medical Documents
• Onboard and Offboard EMTs from the Blink Platform (intercommunication platform)
• Blink Administrator
• Onboard and Offboard EMTs from Samba Safety
- Additional duties as assigned by the Manager
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The individual in this position must possess the following qualifications:
• Minimum of two years' experience in office setting preferred.
• Strong interpersonal and communication skills with an ability to work effectively with a diverse range of individuals, teams, managers, supervisors, and external customers. Excellent ability to communicate and work cohesively across Department lines.
• Computer competency including proficiency with Microsoft Suite and understanding of database programs.
• Typing wpm 40 (minimum).
• Ability to consistently deliver outstanding customer service to all internal and external customers.
• Highly dependable and ability to meet internal deadlines consistently.
• Strong organization skills and attentiveness to detail.
• Flexible and adaptable, willing and able to adjust to rapidly changing priorities.
• Ability to work independently as well as in groups.
• Ability to maintain a professional manner and appearance at all times.
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Education Requirements:
The individual in this position must possess the following education requirements:
• High school diploma or general education degree (GED)
Falck an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.