H2H Blinds is an ever-growing window coverings and construction company in Lawrenceville, GA 30043. We are supportive and fast-paced while serving a variety of customers in the Southeastern Region. We are looking for a high-energy and detail-oriented individual to fill the open position in our Scheduling Department. This department primarily manages our home builder customer requests and assists the department lead in the flow of production.
Our work environment includes:
- Company perks
- Wellness programs
Key Responsibilities:
- Assist in the flow of production of the Scheduling Department, process measures from our field team, data entry into the processing system, and support for the administrative team.
- Responsible for providing value to our customers and managing the flow of information between customers and operations.
- Understand H2H's products, suppliers, business partners, and competitive advantage.
- Track and manage incoming measure and installation scheduling requests from customers.
- Ensure 100% Customer satisfaction.
Qualifications:
- Motivated individual who can work autonomously and/or as part of a team in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Exceptional with verbal and written professional correspondence via phone and email.
- High level of initiative, creative thinking, decision-making, and problem-resolution skills.
- Must be able to organize high customer volume through several stages of the builder production process.
- Contributes to team goals by accomplishing related job responsibilities.
- Familiarity with the construction industry, and understanding the needs and challenges of homebuilders, contractors, and building suppliers is a plus.
- Detail-oriented and process-minded.
Job Requirements:
- 1-2 years of Office and customer service-related work experience.
- Demonstrate computer literacy and the ability to manage multiple tasks with shifting priorities and timeframes.
- All offers for employment are contingent upon favorable drug test and background check results.
Benefits:
- Medical, dental, and vision coverage
- Company Paid Life Insurance
- Longevity Stock Program
- IBP Foundation
- Scholarship opportunities
- Paid vacation and holidays
- Employee financial assistance Program
- Opportunities for growth and advancement.
- 401(K) (Pre-Tax and Post-Tax) Roth 401(k) with company matching
- Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance
EEO Statement
IBP is an equal opportunity employer.