Administrative Assistant

A Carter Lumber Administrative Assistant is responsible for providing administrative support which includes entering and generating quotes/orders, confirmation calls, assisting truss reps/office staff and providing excellent service to customers. This is accomplished by having constant communication with plant personnel to ensure orders are completed accurately and timely. This position is entry level with the ability to advance and cross train between the other administrative positions.

Requirements to be Considered for the Position:

• Excellent telephone and customer service skills
• Strong organizational and planning skills
• Ability to multi-task; Strong time management skills
• Strong attention to detail
• Exceptional written and verbal communication skills
• Knowledge of Microsoft Office including Outlook, Word and Excel (Required)
• Previous customer service experience (Required)

Responsibilities of the Position:

• Assists in creating orders in management system
• Confirms truss deliveries with customers
• Prints required layouts and documentation daily
• Ensures the paperwork process is running smoothly
• Answers office phone calls and directs calls accordingly
• Assists customers by providing information on products, stock and lead times
• Resolves delivery, quality and other issues or forwards to the proper personnel to ensure any issues are taken care of
• Performs clerical duties such as data entry, filing, coping and faxing

Benefits Provided (full-time employees):

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Disability Insurance
• Life Insurance
• Employer-matching 401(k) Plan
• Military encouraged to apply!

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