Administrative Assistant

Job Overview:
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. As an Administrative Assistant, you will provide essential support to ensure the smooth operation of our office and work in collaboration with our clinical team. This is a full-time position with regular office hours from 8am-5pm.

Job Title: Administrative Assistant

Job Type: Full-time

About Us:
The Company is dedicated to providing quality care and services to families and individuals in need. We are committed to excellence in customer service and strive to make a positive impact in our community. Join our team and become part of a supportive environment where your contributions are valued.

Job Description:
We are seeking an Administrative Assistant to join our team. The ideal candidate will provide excellent customer service to families, providers (both internal and external), and funding sources, facilitating quality care and services. As an Administrative Assistant, you will be responsible for various operational and administrative duties in our assigned office. You will act as a liaison between the clinical staff and operations team, ensuring smooth communication and efficient workflow. This role involves being the initial point of contact for visitors, providing support, and maintaining a positive working environment.

Duties and Responsibilities:

• Perform weekly operational responsibilities and conduct weekly operation audits using a provided checklists
• Manage the Services On-Hold List
• Maintain accurate schedules for assigned locations
• Coordinate with the clinical team to ensure timely session conversion and signatures
• Keep clinic asset lists up to date
• Reconcile and audit staff schedules and client hours for accuracy
• Monitor and communicate cancellation trends with the clinical supervisor
• Evaluate, report, and address risks/compliance concerns related to client scheduling matters
• Provide clerical support and assist with office management functions, including maintaining office supply inventory, filing, and processing paperwork requests
• Collaborate with other departments for timely paperwork and task completion
• Maintain a presentable environment for clients, their families, and staff
• Assist in completing accreditation tasks and responsibilities
• Ensure work is completed accurately and timely, meeting deadlines
• Assist with client file requests
• Coordinate new hire training materials, schedules, and shadowing
• Assign tablets to new hires
• Foster positive, collaborative relationships with staff, clinical team, and management
• Maintain confidentiality of PHI and other privileged information
• Perform other duties as assigned

Qualifications and Skills:

• Must be at least 18 years of age
• High School Diploma or equivalent required
• Background and fingerprinting clearance required
• Experience in an administrative role preferred
• Effective communication skills, both oral and written
• Proficient in reading and mathematical skills
• Familiarity with electronic devices (tablets, cell phones, computers)
• Effective problem-solving and critical thinking skills
• Ability to self-motivate, be an initiator and self-manage

If you are a motivated individual with a passion for providing exceptional customer service and administrative support, we encourage you to apply. Join our team and make a difference in the lives of others!

Job Type: Full-time

Pay: $20.54 - $24.73 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Garden Grove, CA: Relocate before starting work (Required)

Work Location: In person