Address
Form of workJob Description
Job Title: Administrative Assistant
Immediate Supervisor: Chief Financial Officer, Chief Executive Officer
Description: Administrative Assistant is responsible for the coordination and implementation of all services offered to clients. The position is responsible for staff orientation, training and supervision in conjunction with the Clinical Supervisors. This position is responsible for overall service delivery of clients. This position will require on-call services as needed.
Duties and Responsibilities of the Administrative Assistant:
- · Assist with telephone operation, guest reception, and faxing in a timely fashion and with all inquiries.
- · Audits of client charts and billing.
- · Clean and maintain a neat office.
- · Organize Documents and Office Supplies.
- · Keep continuous communication with Staff to inform them of Documentation Requirements and their new Client status.
- · Print Approved Progress Notes and File.
- · Pre-screen Client Referrals via Phone for Service Eligibility and Assignment.
- · Maintain the work structure by scheduling interviews for upper management and keeping active communication of potential-filled positions.
- · Prepare new hire documentation for the first day with onboarding materials. Ensure proper spaces and items are in order before the employee's first day and approved by upper management.
- · Maintain new-hire HR requirements for record by designing a filing and retrieval system, keeping past and current records in a solidified location.
- · Assist with additional requirements as approved and deemed necessary by owner and management.
Minimum knowledge, skills and abilities:
- Knowledge of the principles, techniques and practices related to the provision for community based mental health support services.
- Knowledge of casework documentation and requirements to assure compliance with regulatory requirements
- Knowledge of mental illness and therapeutic interventions.
- Knowledge in software systems.
- Excellent written and verbal communication skills.
- Knowledge of community resources and entitlement benefits
- Ability to utilize clinical supervision to improve service delivery and documentation
- Successfully complete training in CPR & First Aid, behavioral management techniques
Education:
- The Administrative Assistant will have at minimum a Bachelor's Degree in a relatable field)
Experience:
- At least one to two years of administrative experience.
- Must be proficient on software systems
- The employee must successfully pass a criminal background check, maintain a valid driver's license and have a satisfactory driving record with DMV.
