JOB TITLE: ADMINISTRATIVE AIDE (CCU)
DEPARTMENT: PATIENT CARE SERVICES
SHIFT: 7:00 AM - 3:00 PM
Job SummarySEIU 73
Under the supervision of the manager/supervisor. The ADMINISTRATIVE AIDE will be responsible for organizing and maintaining the clerical operations and needs of the unit/division. The ADMINISTRATIVE AIDE functions as the customer service representative to patients, nurses, physicians, correctional officers and other Cermak employees. Maintains the integrity of the medical record and provides clerical and administrative support tasks for PATIENT CARE provider(s). Supports the philosophy, goals, and objectives of Cermak and the Patient Care Services Department.
Typical Duties
- Answers the unit telephones, documents and relays the message to the appropriate person in a pleasant, courteous and effective manner.
- Possess knowledge of basic math, medical abbreviations and medical terminology.
- Transcribes medical orders fi-om chart, and prescriptions to medication administration records and gives
- the orders to nursing for verification and noting (in inpatient areas).
- Under supervision, may schedule patients for sick-call (unit/division specific). Assembles patient medical records, maintain proper order of records within chart holder and clerical duties required by patient's admission, transfer, discharge or death.
- Routes charts when patients are transferred or discharged following unit/division procedures.
- Utilizes CIMIS as needed (i.e. diet entry, location verification, etc.).
- Demonstrates flexibility and tolerance for healthcare and care delivery changes.
- Assist provider staff to maintain inventory and supplies.
- Maintain a stock of forms for use and picks up supplies as needed.
- Xerox forms as needed.
- Runs errands as needed to other departments, i.e. Lab, X-ray, ER. etc. (unit/division specific).
- Completes unit data collection and statistical report from the data collected by the provider staff (unit/division specific) after review by manager.
- Keep unit Daily Log updated with admissions, discharges and transfers (unit/division specific).
- Helps maintain a safe and clean working environment.
- Check patient charts for putting in additional chart forms (with patient stamp embossed on form - unit/division specific).
- Participates in QA Audit for unit.
- Assist new personnel in orientation to environment.
- Notifies supervisor of division activity/problems in a timely manner.
- Adheres to dress code policy. Dresses in a neat, clean and professional manner.
- Ensures the efficient running of the unit/division.
- Assist provider with documentation, equipment and communication during emergency situation.
Typical Duties continued
- Notifies new unit/division of patient transfer, med orders, next sick call/clinic appointment if documented.
- Demonstrates a positive attitude and openness to constructive feedback.
- Appropriate in interaction with others.
- Documentation is clear, appropriate and concise.
- Punctual and in regular attendance.
- Compliant with facility policies.
- Compliant with Corporate Compliance and HIPPA policies and guidelines.
- Communicates concerns/needs to management and administration in an open, clear and positive manner.
- Transports patient's medical records, lab requisitions between departments.
- Other duties as assigned.
- The duties listed are not set forth for purposes of limiting the assignment or work. They are not to be constructed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee's normal line of work.
Minimum Qualifications
- High School Diploma or GED equivalent
- Work experience in a healthcare environment to include medical terminology
Knowledge, Skills, Abilities and Other Characteristics
- Ability to work under pressure.
- Skilled in the use of office equipment and machines needed.
- Good Organizational skills
- Numerical ability to make accurate computations on patient related and unit data
- Computer experience would be beneficial.
- This position will report to the Director of Patient Care Services or designee of the assigned division/unit.
VETERAN PREFERENCE
PLEASE READ
When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service.
To take advantage of this preference a Veteran must:
- Meet the minimum qualifications for the position.
- Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, “Are you a Military Veteran?”
- Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable.
OR
- A copy of a valid State ID Card or Driver’s License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.
If items are not attached, you will not be eligible for Veteran Preference
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER’S LICENSE AT TIME OF INTERVIEW.
MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.
BENEFITS PACKAGE
- Medical, Dental, and Vision Coverage
- Basic Term Life Insurance
- Pension Plan
- Deferred Compensation Program
- Paid Holidays, Vacation, and Sick Time
- You may also qualify for the Public Service Loan Forgiveness Program (PSLF)
- 100% Tuition Reimbursement for nursing-related programs
For further information on our excellent benefits package, please click on the following link:http://www.cookcountyrisk.com/
- Degrees awarded outside of the United States with the exception of those awarded in one of the United States’ territories and Canada must be credentialed by an approved U. S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
- Please note all offers of employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
- CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.
COOK COUNTY HEALTH & HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER.