- Monitor and follow up on overdue receivables.
- Contact customers on past due receivables and collaborate with customers to resolve payment discrepancies and facilitate timely resolution of outstanding customer account issues.
- Record and reconcile customer payments received through various channels, including checks, credit cards, and electronic funds transfers. Apply payments to customer accounts accurately.
- Respond to customer inquiries related to billing and account statements.
- Provide excellent customer service and address concerns or discrepancies promptly.
- Monitor customer account details for non-payments, delayed payments, and other irregularities.
- Maintain Accounts Receivable customer files and records.
- Follow established procedures for processing receipts, cash etc.
- Work closely with the accounting team to facilitate month-end closing processes.
- Collect data and prepare monthly metrics.
- Other duties as assigned by your supervisor.
Essential Skills, Education & Experience:
- Bachelor's degree in accounting, finance, or equivalent work experience.
- Proven experience as an Accounts Receivable Specialist or in a similar role
- Strong understanding of customer invoicing and Accounts Receivable collections and practices.
- Proficient in the use of accounting software, preferably JDE, and Microsoft Excel
- Knowledge of general accounting principles.
- Excellent communication and interpersonal skills.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Knowledge of regulatory standards and compliance requirements
- 3-5 years Accounts Receivable and general accounting experience.
Whitmore offers excellent competitive wages, Performance and Attendance Bonus programs, world-class benefits, and unparalleled opportunities for development - all to create an invigorating and satisfying environment.
Benefits:
- Medical, Dental, Vision insurance
- Disability insurance
- Life insurance
- Flexible Spending Account & Health Savings Account
- Paid time off (PTO)
- Maternity & Paternity leave
- Employee Assistance Program
- Tuition reimbursement
- 401(k) $1-$1 match, up to 6% - vest immediately
- 401(k) additional profit sharing - up to 3%
- Employee Stock Ownership Plan (ESOP)
- UKG Wallet, choose when and how to get paid.
Whitmore is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, veteran status, disability, source of income, status as a victim of an intra-family offense, and place of residence or business.