Address
Form of work
SalaryPosition Description: The AR Specialist is responsible for following up on balances owed, responding to inquiries from sponsors and CROs regarding amounts invoiced and balance inquires.
Qualifications:
- High School Diploma required.
- Great Plains experience preferred.
- Clinical Research experience preferred.
- Follow Up and Collection experience preferred.
Essential Duties and Responsibilities:
- Maintain AR inboxes daily to ensure all communication is routed to the appropriate department.
- Respond to customer inquiries regarding balances and invoices in a timely manner.
- Send follow up emails to sponsors and CROs regarding past due balances.
- Work with other departments to clear up outstanding payment issues (nursing, data entry, and conventional billing).
- Assist accounting with requesting remittance advices from CROs and sponsors for deposits received.
- Review monthly with AR Manager the outstanding accounts that are outside of the metric parameters set on the aging report for sites assigned.
Supervision
The AR Specialist reports to the AR Manager
