Client Account Specialist (Accounts Receivable)

Husch Blackwell LLP is a full-service litigation and business law firm with multiple locations across the United States, serving clients with domestic and international operations.

At Husch Blackwell we believe that diverse, equitable and inclusive teams lead to better outcomes. Husch Blackwell is committed to retaining, recruiting, developing, and promoting talented lawyers and business professionals with diverse backgrounds and experiences. We foster an engaged, diverse, and inclusive team culture of accountability and purpose that makes our Firm and our communities better.

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to ourClient Account Specialist position. This position is open in our Austin, Boston, Chattanooga, Chicago, Dallas, Denver, Houston, Jefferson City, Kansas City, Madison, Milwaukee, Minneapolis, Omaha, Phoenix, Providence, Springfield, St. Louis, and Washington DC offices.

The Client Account Specialist is responsible for the collection of aged receivables on assigned accounts. As a Client Account Specialist, you will play a crucial role in ensuring that the law firm receives timely payments from debtors. Your responsibilities will include monitoring accounts, contacting clients with overdue balances, negotiating payment plans, and documenting collection efforts. You’ll serve as a liaison between the firm and its clients, helping maintain financial stability. Essential functions include:

• Monitor Accounts:
  • Regularly review the firm’s Accounts Receivable to identify overdue accounts.
  • Keep track of outstanding debts and prioritize collection efforts.
• Client Communication:
  • Contact clients with overdue accounts via phone, email, or written correspondence.
  • Communicate professionally and empathetically, maintaining positive relationships while addressing payment issues.
• Debt Collection:
  • Attempt to collect overdue amounts directly from clients.
  • Negotiate payment plans or settlements to facilitate debt recovery.
• Record Keeping:
  • Maintain accurate records of all communication with delinquent account holders.
  • Document payment arrangements, promises to pay, and any other relevant details.
• Issue Resolution:
  • Address client inquiries and complaints related to billing and outstanding balances.
  • Work collaboratively with clients to find mutually beneficial solutions.
• Reporting:
  • Prepare regular reports on the status of unpaid accounts and progress in debt recovery.
  • Keep the firm informed about collection activities and trends.

Position Requirements

• Associate’s degree or combination of education and commensurate work experience required; Bachelor’s degree preferred.
• 3-5 years’ relevant experience required, preferably in a professional services environment.
• Technical proficiency with Microsoft Office Suite or experience with accounting software.
• Excellent communication and negotiation skills.
• Ability to work independently and manage tasks effectively.
• Excellent organizational skills required.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. The Firm will provide reasonable accommodations as necessary to allow an individual with a disability to apply for and/or perform the essential functions of a position. If you need assistance to accommodate a disability, please contact HR.

COMPENSATION AND BENEFITS

Employees are entitled to compensation commensurate with skill and experience. The exact compensation will vary based on skills, experience, location, and other factors permitted by law. The expected compensation ranges for this position in various states and jurisdictions are as follows:

State of Colorado: $44,000 - $79,000
Jersey City, NJ: $52,000 - $95,000
State of Massachusetts: $48,000 - $92,000
State of New York: $45,000 - $97,000
State of Washington: $47,000 - $89,000

The above salaries do not include a discretionary bonus, however bonus opportunities are non-guaranteed, and are dependent upon individual and firm performance. Full-time employees receive benefits including: medical and dental coverage; life insurance; short-term and long-term disability insurance; pre-tax flexible spending account for certain medical and dependent care expenses; an employee assistance program; Paid Time Off; paid holidays; participation in a retirement plan program after meeting eligibility requirements; and more.

Please submit a cover letter and resume when applying.

EOE/Minority/Female/Disabled/Vet. Principal Applicants Only.

Experience

• Detail-oriented.
• Excellent organizational skills.
• 3 - 5 years: Related experience in an accounting environment.

Education

• Associates or better

• Bachelors or better