Accounts Receivable Specialist

POSITION SUMMARY

Primarily responsible for providing effective customer service by processing vendor billing payments as received by mail, telephone, fax, e-mail or personally from customer or company employee, for all internal and external company customers and by utilizing excellent, in-depth knowledge of company products and programs as well as members within the Customer Service Department. Partners with Sales Representatives to provide customers with service, addressing customer issues, and ensure effective and long-term problem resolution.

ESSENTIAL FUNCTIONS

Summary: Performs accounting functions by performing the following duties:

Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs.

• Apply customer payments.
• Research and solve payment discrepancies.
• Process credit card payments and credits.
• Make adjustments to accounts as needed.
• Post daily manual deposits.
• Initiate file maintenance for corrections to computer’s customer file
• Work to resolve disputed credit items.
• Provide timely feedback to Credit Manager regarding customer credit concerns.
• Maintain filing system.
• Perform other related duties as assigned.

Essential Skills and Experience

• Time Management: the ability to organize and manage multiple priorities.
• Customer service
• Strong customer orientation.
• Excellent interpersonal and communication skills.
• High performance teams and a strong team player.
• Commitment to company values.
• Computer proficiency.

Competency Statement(s)

Accurate - Ability to perform work accurately and thoroughly.

Detail Oriented - Ability to pay attention to the minute details of a project or task.

• Energetic - Ability to work at a sustained pace and produce quality work.

Loyal - The trait of feeling a duty to the employer.

• Organized - Possessing the trait of being organized or following a systematic method of performing a task.

Reliability - The trait of being dependable and trustworthy.

• Responsible - Ability to be held accountable or answerable for one’s conduct.

Qualification/Requirements: 5+ years experience

• High school diploma or GED
• Ability to calculate figures and amounts
• Excellent communication skills
• Good grammar, voice and diction
• Basic computer and keyboarding skills
• Excellent customer service skills (friendly, courteous, and helpful)

Job Type: Full-time

Pay: $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

People with a criminal record are encouraged to apply

Ability to Relocate:

• Enfield, CT 06082: Relocate before starting work (Required)

Work Location: In person